Leveraging repair services as systemic interventions in sustainable fashion

ABSTRACT: This research addresses the perceptual conflict wherein consumers place greater trust in independent repair providers than in brand-led initiatives. Positioned within design for sustainability discourse, this paper, firstly examines repair service providers’ perspectives, revealing their challenges & systemic complexities. Secondly it presents their role in shaping the industry through skill transfer, community building etc. Lastly, design interventions are analyzed using systemic leverage points framework to expose varying depths of repair services to bring systemic change of fashion sector.