Patient satisfaction survey: Kouga sub district

The objective of this study was to conduct a patient satisfaction survey in 12 selected facilities in Kouga Sub District. Facilities were selected from the municipal areas of Sundays River Valley, KouKamma, and Kouga. Respondents were generally satisfied on most domains except for a few items under Service Standards domain. There is room to improve these areas and to maintain areas that are working well.

Authors

Publication Details

Journal
Human Science Research Council SA
Published
2026-07-01
DOI
https://doi.org/10.14749/32853968
Primary Topic
Patient Satisfaction in Healthcare
Type
article
Field-Weighted Citation Impact
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article

Patient satisfaction survey: Kouga sub district

Human Sciences Research Council
Human Science Research Council SA
Patient Satisfaction in Healthcare
article

Patient satisfaction survey: Kouga sub district

Human Sciences Research Council
article en

Abstract

The objective of this study was to conduct a patient satisfaction survey in 12 selected facilities in Kouga Sub District. Facilities were selected from the municipal areas of Sundays River Valley, KouKamma, and Kouga. Respondents were generally satisfied on most domains except for a few items under Service Standards domain. There is room to improve these areas and to maintain areas that are working well.

Human Science Research Council SA
Openalex Percentile: Top 5%
Patient Satisfaction in Healthcare
DOIOpen Access PDFOpenAlex
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Patient satisfaction survey: Kouga sub district — Human Sciences Research Council · Human Science Research Council SA (2026) | TGRS Research Map | TGRS