Predicting Future E-Commerce Purchases from Multi-Visit Sequences and Behavioural Micro-Interactions

Abstract This paper investigates future purchase prediction in e-commerce using sequences of user visits and behavioural micro-interactions. The study is based on anonymised production data from three e-commerce domains, comprising approximately 690,000 users and 2.61 million visits. User histories are modelled as temporally ordered sequences of visits, with each visit represented by 21 features. Six models are evaluated: three tabular approaches (SVM, XGBoost, CatBoost) and three sequential architectures (RNN, LSTM, GRU), each tested in two variants addressing class imbalance. The experimental setup employs a temporal train–test split, five random seeds, and bootstrap-based significance testing. The top-performing sequential models achieve an AUC-PR of approximately 0.379, significantly outperforming the strongest tabular baseline, XGBoost (AUC-PR ≈ 0.364). This advantage remains consistent across domain-specific evaluations as well as in a leave-one-shop-out setting. Further analysis shows that mouse movement and scrolling-related features provide the strongest predictive signal, whereas extending user histories beyond 40 visits yields only marginal performance gains.

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Publication Details

Journal
Journal of Artificial Intelligence and Soft Computing Research
Published
2026-06-29
DOI
https://doi.org/10.2478/jaiscr-2026-0020
Primary Topic
Customer churn and segmentation
Type
article
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article

Predicting Future E-Commerce Purchases from Multi-Visit Sequences and Behavioural Micro-Interactions

Marcin Gabryel, Milan Kocić, Marek Kisiel‐Dorohinicki, Zofia Patora-Wysocka et al.
Journal of Artificial Intelligence and Soft Computing Research
Customer churn and segmentation
article

Predicting Future E-Commerce Purchases from Multi-Visit Sequences and Behavioural Micro-Interactions

Marcin Gabryel, Milan Kocić, Marek Kisiel‐Dorohinicki, Zofia Patora-Wysocka, Aleksandra Gabryel
article en

Abstract

Abstract This paper investigates future purchase prediction in e-commerce using sequences of user visits and behavioural micro-interactions. The study is based on anonymised production data from three e-commerce domains, comprising approximately 690,000 users and 2.61 million visits. User histories are modelled as temporally ordered sequences of visits, with each visit represented by 21 features. Six models are evaluated: three tabular approaches (SVM, XGBoost, CatBoost) and three sequential architectures (RNN, LSTM, GRU), each tested in two variants addressing class imbalance. The experimental setup employs a temporal train–test split, five random seeds, and bootstrap-based significance testing. The top-performing sequential models achieve an AUC-PR of approximately 0.379, significantly outperforming the strongest tabular baseline, XGBoost (AUC-PR ≈ 0.364). This advantage remains consistent across domain-specific evaluations as well as in a leave-one-shop-out setting. Further analysis shows that mouse movement and scrolling-related features provide the strongest predictive signal, whereas extending user histories beyond 40 visits yields only marginal performance gains.

Journal of Artificial Intelligence and Soft Computing ResearchVol. 16(4)
Częstochowa University of Technology (PL), University School of Physical Education in Kraków (PL), Warsaw Management University (PL), AGH University of Krakow (PL)
Openalex Percentile: Top 4%
Customer churn and segmentation
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