Employee Satisfaction and Its Impact on Organizational Performance: An Empirical Investigation in the Garment Manufacturing Sector

Employee satisfaction has emerged as a critical determinant of organizational performance in labor-intensive industries where workforce commitment and productivity directly influence operational outcomes. This study examines the relationship between employee satisfaction and organizational performance in the garment manufacturing sector, with specific reference to D Benz Garb, Coimbatore, India. The study investigates the influence of salary satisfaction, job security, recognition, supervisory support, communication effectiveness, and workplace conditions on organizational productivity and performance. A descriptive research design was adopted, and primary data were collected from 115 employees using a structured questionnaire. Statistical techniques including percentage analysis, Chi-square tests, Pearson correlation, and multiple regression analysis were employed to analyze the data. The findings reveal that employees generally exhibit positive perceptions regarding salary, working conditions, welfare facilities, management support, teamwork, and job security. Correlation analysis indicates significant positive relationships between employee recognition, productivity improvement, and organizational performance. Regression analysis demonstrates that salary satisfaction (β = 0.305, p < 0.01), job security (β = 0.230, p < 0.05), and recognition for performance (β = 0.201, p < 0.05) significantly influence organizational productivity. The study concludes that employee satisfaction serves as a strategic driver of organizational performance. Organizations seeking sustainable growth should prioritize employee-centered human resource practices that enhance motivation, engagement, and workplace well-being.