Beyond Interaction Volume: Platform Visibility and Engagement Quality in Digital Game Consumption

Digital game consumption increasingly unfolds across video platforms, comment sections, and community discussions, where platform visibility, creator-mediated information, interaction metrics, and commercialization signals shape users’ expectations. In platform-mediated digital commerce, visible interaction may indicate information use, cultural resonance, payment concern, or consumption-related complaint rather than uniformly positive engagement. Using self-determination theory as a motivational lens within a platform-mediated consumer-behavior framework, this study examines whether platform content cues, public comment responses, and user perceptions provide convergent evidence on differentiated engagement meanings. The empirical setting is Bilibili content related to the Chinese wuxia role-playing game Where Winds Meet. The analysis combines 1164 public videos, 19,919 hot comments, and a content-exposure-anchored survey of 564 valid respondents. The results show differentiated patterns: functional information cues correspond to saving-oriented engagement and useful responses; cultural-aesthetic cues correspond to supportive interaction and cultural responses; and payment-mechanism and experience-problem cues correspond to payment concerns and complaints. The survey further shows that perceived information value, cultural/experiential connection, perceived monetization fairness, consumer autonomy in spending decisions, and perceived monetization risk are associated with continued engagement intention. These findings suggest that engagement quality should be interpreted through platform-mediated consumer relationships rather than interaction volume alone, while recognizing that hot-comment evidence reflects a platform-visible layer of user response rather than the full distribution of comments or player attitudes.

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Publication Details

Journal
Journal of theoretical and applied electronic commerce research
Published
2026-06-29
DOI
https://doi.org/10.3390/jtaer21070205
Primary Topic
Digital Games and Media
Type
article
Field-Weighted Citation Impact
0.00

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article

Beyond Interaction Volume: Platform Visibility and Engagement Quality in Digital Game Consumption

Haizhang Chen, Zhibin Xing, Kai Liu
Journal of theoretical and applied electronic commerce research
Digital Games and Media
article

Beyond Interaction Volume: Platform Visibility and Engagement Quality in Digital Game Consumption

Haizhang Chen, Zhibin Xing, Kai Liu
article en

Abstract

Digital game consumption increasingly unfolds across video platforms, comment sections, and community discussions, where platform visibility, creator-mediated information, interaction metrics, and commercialization signals shape users’ expectations. In platform-mediated digital commerce, visible interaction may indicate information use, cultural resonance, payment concern, or consumption-related complaint rather than uniformly positive engagement. Using self-determination theory as a motivational lens within a platform-mediated consumer-behavior framework, this study examines whether platform content cues, public comment responses, and user perceptions provide convergent evidence on differentiated engagement meanings. The empirical setting is Bilibili content related to the Chinese wuxia role-playing game Where Winds Meet. The analysis combines 1164 public videos, 19,919 hot comments, and a content-exposure-anchored survey of 564 valid respondents. The results show differentiated patterns: functional information cues correspond to saving-oriented engagement and useful responses; cultural-aesthetic cues correspond to supportive interaction and cultural responses; and payment-mechanism and experience-problem cues correspond to payment concerns and complaints. The survey further shows that perceived information value, cultural/experiential connection, perceived monetization fairness, consumer autonomy in spending decisions, and perceived monetization risk are associated with continued engagement intention. These findings suggest that engagement quality should be interpreted through platform-mediated consumer relationships rather than interaction volume alone, while recognizing that hot-comment evidence reflects a platform-visible layer of user response rather than the full distribution of comments or player attitudes.

Journal of theoretical and applied electronic commerce researchVol. 21(7)
Shanghai International Studies University (CN), Southwestern University of Finance and Economics (CN), China Jiliang University (CN)
Ministry of Education of the People's Republic of China
Openalex Percentile: Top 4%
Digital Games and Media
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