The Influence of Organizational Silence and Organizational Communication Satisfaction on Violence Coping among Emergency Department Nurses

Purpose: This descriptive survey study examined the influence of organizational silence and organizational communication satisfaction on violence coping among emergency department nurses. Methods: Data were collected from February 15, 2023, to February 29, 2024, using a structured self-report questionnaire administered to 187 nurses with at least 6 months of experience in the emergency departments of 10 tertiary and general hospitals in Gangwon Province. The data were analyzed using IBM SPSS 26.0. Descriptive statistics, the independent t-test, one-way analysis of variance, Scheffé’s post hoc test, Pearson’s correlation coefficients, and multiple regression analysis were used. Results: Organizational silence (β=0.19, p=.014) and organizational communication satisfaction (β=0.17, p=.034) were identified as significant predictors of violence coping among emergency department nurses, although the explanatory power of the model was relatively low (R²=.051). Conclusion: These findings suggest the need for strategies to improve organizational communication satisfaction, address organizational silence, and implement ongoing interventions to strengthen emergency department nurses’ ability to cope with violence.