From Experience to Intention: An Integrated PLS-SEM and NCA Framework for Customer Retention in Restaurants

This data relates to the study of consumer behaviour in a multisensory restaurant. It also checks on the role of employee empathy.

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Publication Details

Journal
Zenodo (CERN European Organization for Nuclear Research)
Published
2026-06-29
DOI
https://doi.org/10.5281/zenodo.21027341
Primary Topic
Sensory Analysis and Statistical Methods
Type
article
Field-Weighted Citation Impact
0.00
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article

From Experience to Intention: An Integrated PLS-SEM and NCA Framework for Customer Retention in Restaurants

Tanu Pandey
Zenodo (CERN European Organization for Nuclear Research)
Sensory Analysis and Statistical Methods
article

From Experience to Intention: An Integrated PLS-SEM and NCA Framework for Customer Retention in Restaurants

Tanu Pandey
article en

Abstract

This data relates to the study of consumer behaviour in a multisensory restaurant. It also checks on the role of employee empathy.

Zenodo (CERN European Organization for Nuclear Research)
Banaras Hindu University (IN)
Openalex Percentile: Top 11%
Sensory Analysis and Statistical Methods
DOIOpen Access PDFOpenAlex
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From Experience to Intention: An Integrated PLS-SEM and NCA Framework for Customer Retention in Restaurants — Tanu Pandey · Zenodo (CERN European Organization for Nuclear Research) (2026) | TGRS Research Map | TGRS