Advancing AI in tourism: a conceptual framework for high-impact research

The growing integration of Artificial Intelligence (AI) in tourism is widely reflected in academic research; however, this literature reveals significant methodological and theoretical limitations. Most studies remain descriptive, relying on low‑rigour designs and producing fragmented, repetitive, and weakly generalizable findings. The field is also theoretically underdeveloped, lacking robust social science and tourism‑specific frameworks. To address these gaps, this paper proposes an actionable framework structured around three pillars: methodological advancement, ethical foresight, and theoretical enrichment. By aligning rigorous methods with theory and ethical considerations, researchers can generate more explanatory, impactful scholarship and support a meaningful paradigm shift in AI tourism research.

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Publication Details

Journal
Journal of Travel & Tourism Marketing
Published
2026-06-29
DOI
https://doi.org/10.1080/10548408.2026.2695596
Primary Topic
Diverse Aspects of Tourism Research
Type
article
Field-Weighted Citation Impact
0.00
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article

Advancing AI in tourism: a conceptual framework for high-impact research

J Chen, Bela Stantić, Kaye Chon
Journal of Travel & Tourism Marketing
Diverse Aspects of Tourism Research
article

Advancing AI in tourism: a conceptual framework for high-impact research

J Chen, Bela Stantić, Kaye Chon
article en

Abstract

The growing integration of Artificial Intelligence (AI) in tourism is widely reflected in academic research; however, this literature reveals significant methodological and theoretical limitations. Most studies remain descriptive, relying on low‑rigour designs and producing fragmented, repetitive, and weakly generalizable findings. The field is also theoretically underdeveloped, lacking robust social science and tourism‑specific frameworks. To address these gaps, this paper proposes an actionable framework structured around three pillars: methodological advancement, ethical foresight, and theoretical enrichment. By aligning rigorous methods with theory and ethical considerations, researchers can generate more explanatory, impactful scholarship and support a meaningful paradigm shift in AI tourism research.

Journal of Travel & Tourism Marketing
Hong Kong Polytechnic University (HK)
Decent work and economic growth
Openalex Percentile: Top 4%
Diverse Aspects of Tourism Research
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