Digital Economy and E-Commerce: Impact on Consumer Behaviour and Economic Growth in India

The rapid expansion of the digital economy and e-commerce has transformed India's economic landscape by reshaping consumer behaviour, business operations, and market structures. Increased internet penetration, smartphone adoption, digital payment systems, and supportive government initiatives such as Digital India and UPI have accelerated the growth of online commerce across urban and rural regions. The present study investigates the impact of the digital economy and e-commerce on consumer behaviour and economic growth in India using a comprehensive analytical and review-based approach. The study focuses on digital payments, online retailing, consumer purchasing patterns, employment generation, entrepreneurship, and economic development. The findings indicate that the digital economy has significantly influenced consumer decision-making, shopping preferences, payment behavior, and access to goods and services. E-commerce platforms have enhanced convenience, product variety, price transparency, and market accessibility for consumers. Simultaneously, digital commerce has contributed to economic growth through increased business opportunities, expansion of MSMEs, employment generation, digital financial inclusion, and technological innovation. The study also highlights challenges such as cybersecurity risks, digital literacy gaps, regulatory concerns, and infrastructure disparities. Overall, the digital economy and e-commerce have emerged as major drivers of economic transformation and sustainable growth in India.

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Publication Details

Journal
Zenodo (CERN European Organization for Nuclear Research)
Published
2026-06-27
DOI
https://doi.org/10.5281/zenodo.20965354
Primary Topic
Cyberloafing and Workplace Behavior
Type
article
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article

Digital Economy and E-Commerce: Impact on Consumer Behaviour and Economic Growth in India

Mukta Chaturvedi
Zenodo (CERN European Organization for Nuclear Research)
Cyberloafing and Workplace Behavior
article

Digital Economy and E-Commerce: Impact on Consumer Behaviour and Economic Growth in India

Mukta Chaturvedi
article en

Abstract

The rapid expansion of the digital economy and e-commerce has transformed India's economic landscape by reshaping consumer behaviour, business operations, and market structures. Increased internet penetration, smartphone adoption, digital payment systems, and supportive government initiatives such as Digital India and UPI have accelerated the growth of online commerce across urban and rural regions. The present study investigates the impact of the digital economy and e-commerce on consumer behaviour and economic growth in India using a comprehensive analytical and review-based approach. The study focuses on digital payments, online retailing, consumer purchasing patterns, employment generation, entrepreneurship, and economic development. The findings indicate that the digital economy has significantly influenced consumer decision-making, shopping preferences, payment behavior, and access to goods and services. E-commerce platforms have enhanced convenience, product variety, price transparency, and market accessibility for consumers. Simultaneously, digital commerce has contributed to economic growth through increased business opportunities, expansion of MSMEs, employment generation, digital financial inclusion, and technological innovation. The study also highlights challenges such as cybersecurity risks, digital literacy gaps, regulatory concerns, and infrastructure disparities. Overall, the digital economy and e-commerce have emerged as major drivers of economic transformation and sustainable growth in India.

Zenodo (CERN European Organization for Nuclear Research)
Reduced inequalities
Openalex Percentile: Top 3%
Cyberloafing and Workplace Behavior
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