Personal Health Large Language Models and the Negotiation of Medical Authority in Clinical Care: Opportunities, Risks, and Governance

Unlabelled: Personal health large language models (PH-LLMs) are patient-facing conversational systems that synthesize user-entered information, patient-generated health data, wearable data, and selected personal health records-where users choose to connect them-into personalized, longitudinal, action-oriented health narratives. Unlike generic health chatbots that mainly provide one-off responses to isolated questions, PH-LLMs may generate continuing interpretations, priorities, and candidate next steps that patients bring into clinical encounters. In contrast to electronic health record-tethered clinical artificial intelligence (AI), they often originate outside institutional oversight and may be selected, used, or trusted by patients before professional review. This viewpoint examines how PH-LLMs may reshape the negotiation of medical authority by contributing to a shift from the traditional dyadic clinician-patient relationship toward a triadic model of negotiated authority, in which clinicians may increasingly need to mediate among clinical evidence, patient values, and algorithmic narratives. PH-LLMs may support patient participation by organizing symptoms, contextualizing home-monitoring and wearable data, improving health literacy, assisting chronic disease self-management, and preparing patients for more collaborative visits. Patient-facing AI narratives may also introduce distinct risks. At the individual level, these include inaccurate or incomplete responses arising from imprecise queries or missing context, misinterpretation of otherwise accurate information in the absence of clinical context, and contextually biased or poorly matched advice across demographic, cultural, linguistic, disability-related, or socioeconomic contexts. At the system level, they include authority conflict when AI recommendations diverge from clinical judgment, fragmentation of clinical truth, privacy and data-governance concerns, diffusion of accountability when harm results from advice produced outside clinical governance, and inequitable access to premium tools and continuous monitoring devices. To address these challenges, we propose a 3-layer clinical governance framework for patient-brought PH-LLM narratives. The first layer, evidence and provenance, makes AI-generated narratives epistemically legible by clarifying platform identity, data sources, temporal anchoring, uncertainty, and privacy-relevant data-use and retention conditions. The second layer, clinical arbitration and workflow integration, uses risk-stratified intake, proportionate documentation, escalation triggers, and equity-preserving workflows to embed PH-LLM outputs into routine care. The third layer, competence and accountability, defines the communication competencies, AI literacy supports, institutional responsibilities, vendor accountability, and risk-proportionate verification duties needed for triadic care. This framework is a conceptual and governance-oriented proposal rather than a validated clinical protocol. Future empirical work should evaluate its feasibility, documentation burden, equity effects, clinical safety impact, and acceptability among patients, clinicians, and health systems. Governed through these interdependent layers, PH-LLMs may serve as supporting infrastructure for safer, person-centered longitudinal care.

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Publication Details

Journal
Journal of Medical Internet Research
Published
2026-06-25
DOI
https://doi.org/10.2196/91727
Primary Topic
Artificial Intelligence in Healthcare and Education
Type
article
Field-Weighted Citation Impact
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article

Personal Health Large Language Models and the Negotiation of Medical Authority in Clinical Care: Opportunities, Risks, and Governance

Siru Liu, Jialin Liu, Wenyi Xie
Journal of Medical Internet Research
Artificial Intelligence in Healthcare and Education
article

Personal Health Large Language Models and the Negotiation of Medical Authority in Clinical Care: Opportunities, Risks, and Governance

Siru Liu, Jialin Liu, Wenyi Xie
article en

Abstract

Unlabelled: Personal health large language models (PH-LLMs) are patient-facing conversational systems that synthesize user-entered information, patient-generated health data, wearable data, and selected personal health records-where users choose to connect them-into personalized, longitudinal, action-oriented health narratives. Unlike generic health chatbots that mainly provide one-off responses to isolated questions, PH-LLMs may generate continuing interpretations, priorities, and candidate next steps that patients bring into clinical encounters. In contrast to electronic health record-tethered clinical artificial intelligence (AI), they often originate outside institutional oversight and may be selected, used, or trusted by patients before professional review. This viewpoint examines how PH-LLMs may reshape the negotiation of medical authority by contributing to a shift from the traditional dyadic clinician-patient relationship toward a triadic model of negotiated authority, in which clinicians may increasingly need to mediate among clinical evidence, patient values, and algorithmic narratives. PH-LLMs may support patient participation by organizing symptoms, contextualizing home-monitoring and wearable data, improving health literacy, assisting chronic disease self-management, and preparing patients for more collaborative visits. Patient-facing AI narratives may also introduce distinct risks. At the individual level, these include inaccurate or incomplete responses arising from imprecise queries or missing context, misinterpretation of otherwise accurate information in the absence of clinical context, and contextually biased or poorly matched advice across demographic, cultural, linguistic, disability-related, or socioeconomic contexts. At the system level, they include authority conflict when AI recommendations diverge from clinical judgment, fragmentation of clinical truth, privacy and data-governance concerns, diffusion of accountability when harm results from advice produced outside clinical governance, and inequitable access to premium tools and continuous monitoring devices. To address these challenges, we propose a 3-layer clinical governance framework for patient-brought PH-LLM narratives. The first layer, evidence and provenance, makes AI-generated narratives epistemically legible by clarifying platform identity, data sources, temporal anchoring, uncertainty, and privacy-relevant data-use and retention conditions. The second layer, clinical arbitration and workflow integration, uses risk-stratified intake, proportionate documentation, escalation triggers, and equity-preserving workflows to embed PH-LLM outputs into routine care. The third layer, competence and accountability, defines the communication competencies, AI literacy supports, institutional responsibilities, vendor accountability, and risk-proportionate verification duties needed for triadic care. This framework is a conceptual and governance-oriented proposal rather than a validated clinical protocol. Future empirical work should evaluate its feasibility, documentation burden, equity effects, clinical safety impact, and acceptability among patients, clinicians, and health systems. Governed through these interdependent layers, PH-LLMs may serve as supporting infrastructure for safer, person-centered longitudinal care.

Journal of Medical Internet ResearchVol. 28
Sichuan University (CN), West China Medical Center of Sichuan University (CN), West China Hospital of Sichuan University (CN), Vanderbilt University Medical Center (US)
Quality Education
Openalex Percentile: Top 10%
Artificial Intelligence in Healthcare and Education
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