A generative interplay between betterment realization and betterment search cycles in tacit knowledge use

How is tacit knowledge (TK) used in the context of knowledge work (KW) by individuals who cannot rely on expert guidance? Drawing on qualitative data collected from 127 individuals engaged in amateur artistic work, this study develops an inductive framework and proposes that the use of TK during KW is shaped by a generative interplay between four practices and two knowledge cycles, moderated by individual characteristics and influenced by an acclimating antecedent. The four practices include immersing, distancing, modulating, and internalized scanning. Individuals build on their prior knowledge and periodically self-assess their performance in a betterment realization cycle. When knowledge is unavailable, they rely on internalized scanning practices in a betterment search cycle, seeking environmental cues and templates for action. Through these two cycles, they perform KW without expert guidance. These findings have theoretical and practical implications.

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Publication Details

Journal
Knowledge Management Research & Practice
Published
2026-06-24
DOI
https://doi.org/10.1080/14778238.2026.2692536
Primary Topic
Personal Information Management and User Behavior
Type
article
Field-Weighted Citation Impact
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article

A generative interplay between betterment realization and betterment search cycles in tacit knowledge use

Stefania Mariano
Knowledge Management Research & Practice
Personal Information Management and User Behavior
article

A generative interplay between betterment realization and betterment search cycles in tacit knowledge use

Stefania Mariano
article en

Abstract

How is tacit knowledge (TK) used in the context of knowledge work (KW) by individuals who cannot rely on expert guidance? Drawing on qualitative data collected from 127 individuals engaged in amateur artistic work, this study develops an inductive framework and proposes that the use of TK during KW is shaped by a generative interplay between four practices and two knowledge cycles, moderated by individual characteristics and influenced by an acclimating antecedent. The four practices include immersing, distancing, modulating, and internalized scanning. Individuals build on their prior knowledge and periodically self-assess their performance in a betterment realization cycle. When knowledge is unavailable, they rely on internalized scanning practices in a betterment search cycle, seeking environmental cues and templates for action. Through these two cycles, they perform KW without expert guidance. These findings have theoretical and practical implications.

Knowledge Management Research & Practice
American University of Sharjah (AE)
Openalex Percentile: Top 2%
Personal Information Management and User Behavior
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