The Impact of Electronic Health Records on Nurses and Nursing Care in Low‐ and Middle‐Income Countries: A Scoping Review

AIM: To map evidence and identify research gaps from primary studies on the impact of electronic health records (EHRs) on nurses and nursing care in low- and middle-income countries (LMICs) from 2015 to 2024. DESIGN: A scoping literature review. REVIEW METHODS: Guided by the Joanna Briggs Institute (JBI) guidelines for evidence synthesis, two reviewers conducted screening and data extraction using Covidence. DATA SOURCES: A systematic search of Medline, Embase, CINAHL, Scopus, Web of Science, and WHO Global Index Medicus databases was conducted in May 2024. RESULTS: Of 6122 studies, 41 were included. Most employed quantitative methods, but often did not use validated tools or theoretical frameworks. EHRs improved documentation, but some quality deficits remain. Depersonalized care, workflow disruptions, reduced nurse-patient interaction, and technostress were also reported. Regional research output disparities emerged. CONCLUSIONS: The evidence demonstrates that EHRs enhanced nursing documentation and data access, yet were also associated with data quality deficits, increased burden, workflow disruption, technostress, and depersonalized care in LMICs. The LMIC regional research disparities and theoretically underdeveloped evidence base, particularly from Sub-Saharan Africa, necessitate nurse-led investigations of documentation quality, workload, care disruption and nurse well-being to inform context-sensitive practice, education and policy. IMPLICATION FOR NURSING AND/OR PATIENT CARE: The findings will guide nurses and policymakers in this region to optimize the use of digital health systems, promote equitable access, stimulate further research, provide solutions, and support effective ehealth transformation in LMICs. IMPACT: This review identifies critical gaps in current research on electronic health records, highlighting both benefits and drawbacks for nurses and nursing care. The findings will guide nurses and policymakers in this region to improve digital systems implementation and inform future nursing research and policy development. REPORTING METHOD: Reported in accordance with the Preferred Reporting Items for Systematic Reviews and Meta-Analyses extension for Scoping Reviews (PRISMA-ScR). PATIENT OR PUBLIC CONTRIBUTION: No Patient or Public Contribution. REVIEW PROTOCOL REGISTRATION: DOI: https://doi.org/10.17605/osf.io/gntks.

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Publication Details

Journal
Nursing Open
Published
2026-06-25
DOI
https://doi.org/10.1002/nop2.70649
Primary Topic
Electronic Health Records Systems
Type
article
Field-Weighted Citation Impact
0.00

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article

The Impact of Electronic Health Records on Nurses and Nursing Care in Low‐ and Middle‐Income Countries: A Scoping Review

Kimberley Widger, Wahab Osman, Charlene H. Chu, Vida Nyagre Yakong et al.
Nursing Open
Electronic Health Records Systems
article

The Impact of Electronic Health Records on Nurses and Nursing Care in Low‐ and Middle‐Income Countries: A Scoping Review

Kimberley Widger, Wahab Osman, Charlene H. Chu, Vida Nyagre Yakong, Alexandra Harris, Stephanie Asah-Ofori
article en

Abstract

AIM: To map evidence and identify research gaps from primary studies on the impact of electronic health records (EHRs) on nurses and nursing care in low- and middle-income countries (LMICs) from 2015 to 2024. DESIGN: A scoping literature review. REVIEW METHODS: Guided by the Joanna Briggs Institute (JBI) guidelines for evidence synthesis, two reviewers conducted screening and data extraction using Covidence. DATA SOURCES: A systematic search of Medline, Embase, CINAHL, Scopus, Web of Science, and WHO Global Index Medicus databases was conducted in May 2024. RESULTS: Of 6122 studies, 41 were included. Most employed quantitative methods, but often did not use validated tools or theoretical frameworks. EHRs improved documentation, but some quality deficits remain. Depersonalized care, workflow disruptions, reduced nurse-patient interaction, and technostress were also reported. Regional research output disparities emerged. CONCLUSIONS: The evidence demonstrates that EHRs enhanced nursing documentation and data access, yet were also associated with data quality deficits, increased burden, workflow disruption, technostress, and depersonalized care in LMICs. The LMIC regional research disparities and theoretically underdeveloped evidence base, particularly from Sub-Saharan Africa, necessitate nurse-led investigations of documentation quality, workload, care disruption and nurse well-being to inform context-sensitive practice, education and policy. IMPLICATION FOR NURSING AND/OR PATIENT CARE: The findings will guide nurses and policymakers in this region to optimize the use of digital health systems, promote equitable access, stimulate further research, provide solutions, and support effective ehealth transformation in LMICs. IMPACT: This review identifies critical gaps in current research on electronic health records, highlighting both benefits and drawbacks for nurses and nursing care. The findings will guide nurses and policymakers in this region to improve digital systems implementation and inform future nursing research and policy development. REPORTING METHOD: Reported in accordance with the Preferred Reporting Items for Systematic Reviews and Meta-Analyses extension for Scoping Reviews (PRISMA-ScR). PATIENT OR PUBLIC CONTRIBUTION: No Patient or Public Contribution. REVIEW PROTOCOL REGISTRATION: DOI: https://doi.org/10.17605/osf.io/gntks.

Nursing OpenVol. 13(7)
St. Michael's Hospital (CA), University Health Network (CA), University of Toronto (CA), Nurses' Training College, Ho (GH), Toronto Rehabilitation Institute (CA), Hospital for Sick Children (CA), Ghana Christian University College (GH), Institute for Clinical Evaluative Sciences (CA), Unity Health Toronto, University for Development Studies (GH)
University of Toronto, Canadian Institutes of Health Research
Openalex Percentile: Top 3%
Electronic Health Records Systems
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