Public perceptions of AI energy consumption: Awareness, responsibility attribution, and strategies

Abstract Generative artificial intelligence (GenAI) is widely used in the gig economy and electronic markets. However, its progress incurs substantial environmental costs due to its high and constantly increasing energy consumption. As inference—the process by which GenAI generates output—accounts for a large part of this demand, individual usage patterns are becoming a key factor in understanding the overall energy footprint and a crucial prerequisite for developing effective educational strategies and policies. Drawing from the construal-level theory of psychological distance, this study explores individuals’ perceptions related to GenAI energy consumption. Based on a nationally representative sample of 1080 participants from the USA, we provide evidence that individuals are aware of GenAI-related energy consumption. Moreover, we show that, compared to household appliances, there is a diffusion of responsibility for GenAI’s energy consumption, with more emphasis placed on policy-makers and developers than on users. We also explore how individuals intend to implement pro-environmental strategies and shed light on different avenues suggested by individuals to lower energy consumption when using GenAI. We conclude with implications for theory, practice, and policymaking.

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Publication Details

Journal
Electronic Markets
Published
2026-06-25
DOI
https://doi.org/10.1007/s12525-026-00908-w
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
0.00

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article

Public perceptions of AI energy consumption: Awareness, responsibility attribution, and strategies

Uwe Messer, Michael Klesel
Electronic Markets
AI in Service Interactions
article

Public perceptions of AI energy consumption: Awareness, responsibility attribution, and strategies

Uwe Messer, Michael Klesel
article en

Abstract

Abstract Generative artificial intelligence (GenAI) is widely used in the gig economy and electronic markets. However, its progress incurs substantial environmental costs due to its high and constantly increasing energy consumption. As inference—the process by which GenAI generates output—accounts for a large part of this demand, individual usage patterns are becoming a key factor in understanding the overall energy footprint and a crucial prerequisite for developing effective educational strategies and policies. Drawing from the construal-level theory of psychological distance, this study explores individuals’ perceptions related to GenAI energy consumption. Based on a nationally representative sample of 1080 participants from the USA, we provide evidence that individuals are aware of GenAI-related energy consumption. Moreover, we show that, compared to household appliances, there is a diffusion of responsibility for GenAI’s energy consumption, with more emphasis placed on policy-makers and developers than on users. We also explore how individuals intend to implement pro-environmental strategies and shed light on different avenues suggested by individuals to lower energy consumption when using GenAI. We conclude with implications for theory, practice, and policymaking.

Electronic MarketsVol. 36(1)
Goethe University Frankfurt (DE), Hessisches Landesmuseum Darmstadt (DE), Universität der Bundeswehr München (DE), Frankfurt University of Applied Sciences (DE)
Frankfurt University of Applied Sciences
Affordable and clean energy
Openalex Percentile: Top 4%
AI in Service Interactions
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