Exploring EFL learners’ behavioral intention toward AI-based conversational tools through the lens of UTAUT and Self-Determination Theory

AI-based conversational tools have attracted increasing attention in EFL speaking practice because they offer real-time interaction and flexible opportunities for oral communication, yet learners' intention to use these tools remains insufficiently understood. Drawing primarily on the Unified Theory of Acceptance and Use of Technology, with Self-Determination Theory as a complementary perspective, this study examines factors associated with EFL learners' behavioral intention to use AI-based conversational tools. A cross-sectional survey was conducted among 568 Chinese undergraduate EFL majors, most of whom were early-stage, low-frequency users of AI-based conversational tools. Structural equation modeling showed that behavioral intention was mainly associated with performance expectancy, hedonic motivation, and effort expectancy, while social influence and facilitating conditions showed weaker associations. The analysis identified significant indirect associations involving autonomy or competence and intrinsic motivation, whereas the corresponding association involving relatedness was not significant. Taken together, these findings suggest that learners' intention to use AI-based conversational tools is related both to how they evaluate the technology and to the motivational quality of the speaking practice it supports. In practice, teachers should organize purposeful speaking activities that offer meaningful learner choice and make progress visible, while developers should ensure that AI-based conversational tools are useful, enjoyable, and easy to use.

Authors

Institutions

Publication Details

Journal
BMC Psychology
Published
2026-06-25
DOI
https://doi.org/10.1186/s40359-026-05059-3
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
0.00
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

Exploring EFL learners’ behavioral intention toward AI-based conversational tools through the lens of UTAUT and Self-Determination Theory

Li Pan, Qihuan Chen
BMC Psychology
AI in Service Interactions
article

Exploring EFL learners’ behavioral intention toward AI-based conversational tools through the lens of UTAUT and Self-Determination Theory

Li Pan, Qihuan Chen
article en

Abstract

AI-based conversational tools have attracted increasing attention in EFL speaking practice because they offer real-time interaction and flexible opportunities for oral communication, yet learners' intention to use these tools remains insufficiently understood. Drawing primarily on the Unified Theory of Acceptance and Use of Technology, with Self-Determination Theory as a complementary perspective, this study examines factors associated with EFL learners' behavioral intention to use AI-based conversational tools. A cross-sectional survey was conducted among 568 Chinese undergraduate EFL majors, most of whom were early-stage, low-frequency users of AI-based conversational tools. Structural equation modeling showed that behavioral intention was mainly associated with performance expectancy, hedonic motivation, and effort expectancy, while social influence and facilitating conditions showed weaker associations. The analysis identified significant indirect associations involving autonomy or competence and intrinsic motivation, whereas the corresponding association involving relatedness was not significant. Taken together, these findings suggest that learners' intention to use AI-based conversational tools is related both to how they evaluate the technology and to the motivational quality of the speaking practice it supports. In practice, teachers should organize purposeful speaking activities that offer meaningful learner choice and make progress visible, while developers should ensure that AI-based conversational tools are useful, enjoyable, and easy to use.

BMC Psychology
Shandong Xiehe University (CN), Wuhan Donghu University (CN)
Quality Education
Openalex Percentile: Top 5%
AI in Service Interactions
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.