The effect of emotional intelligence levels of blue-collar workers on their feelings of intent to revenge: A study in the textile industry

This study examines the relationship between emotional intelligence and the intent to seek revenge among blue-collar employees in the textile industry. The study's sample consists of 389 blue-collar employees working in textile factories in Bursa, one of Turkey's key industrial hubs. Data were collected through an online survey using snowball sampling. Data were analysed using SPSS and AMOS. Following validity and reliability analyses, the research hypothesis was tested via structural equation modelling. The model fit indices (CMIN/DF = 4.42; CFI = 0.95; RMSEA = 0.074) indicated acceptable model-data fit. Structural model results revealed a statistically significant and negative relationship between emotional intelligence and intent to revenge (β = -0.69; t = 3.643; p < 0.01). The findings suggest that employees with high levels of emotional intelligence tend to respond more constructively to negative organisational experiences. In contrast, those with lower levels are more prone to revenge-related attitudes. The results underscore the importance of emotional intelligence as a psychological resource for promoting organisational harmony and employee well-being, and highlight the need for employee support programs in labour-intensive industries such as textiles.