The invisible emotional labour sustaining LGBTQIA+ programmes within health organisations

This commentary explores the invisible identity-based emotional labour carried out by LGBTQIA+ staff coordinating community-focused programmes within civil society organisations (CSOs) that increasingly supplement public health systems in low- and middle-income countries. Drawing on lived experience and observations from LGBTQIA + -led and LGBTQIA + -affirmative health systems work in India within CSOs, we examine how LGBTQIA+ staff navigate the demands of professionalism, representation, and funder expectations within rigid institutional hierarchies. We offer recommendations for organisations and funders to recognise emotional labour and move towards ethical partnerships and supportive workplace environments.

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Publication Details

Journal
PLOS Global Public Health
Published
2026-06-24
DOI
https://doi.org/10.1371/journal.pgph.0006595
Primary Topic
Emotional Labor in Professions
Type
article
Field-Weighted Citation Impact
0.00
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article

The invisible emotional labour sustaining LGBTQIA+ programmes within health organisations

Anant Bhan, Parth Sharma, Harikeerthan Raghuram, Aiswarya Sasikala
PLOS Global Public Health
Emotional Labor in Professions
article

The invisible emotional labour sustaining LGBTQIA+ programmes within health organisations

Anant Bhan, Parth Sharma, Harikeerthan Raghuram, Aiswarya Sasikala
article en

Abstract

This commentary explores the invisible identity-based emotional labour carried out by LGBTQIA+ staff coordinating community-focused programmes within civil society organisations (CSOs) that increasingly supplement public health systems in low- and middle-income countries. Drawing on lived experience and observations from LGBTQIA + -led and LGBTQIA + -affirmative health systems work in India within CSOs, we examine how LGBTQIA+ staff navigate the demands of professionalism, representation, and funder expectations within rigid institutional hierarchies. We offer recommendations for organisations and funders to recognise emotional labour and move towards ethical partnerships and supportive workplace environments.

PLOS Global Public HealthVol. 6(6)
Sangath (IN)
Openalex Percentile: Top 3%
Emotional Labor in Professions
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