From Individual Resilience to Institutional Management: Designing a Multilevel Governance Model to Reduce Work-Related Anxiety Among Journalists

Spanish journalists do not suffer from work-related anxiety because they lack resilience; they suffer from it because they work in environments structurally designed to produce it. Based on this premise, this study develops the first empirically grounded multilevel governance model to reduce work-related anxiety among journalists, drawing on 23 in-depth interviews with Spanish professionals who have experienced it through either a diagnosis or self-report, analyzed using reflective thematic analysis. The findings are organized into three interconnected levels—micro, meso, and macro—and identify, respectively, pre-existing protective factors, reactive coping strategies, and advice and recommendations aimed at structural change. Anchored in Job Anxiety Theory and evidence from equivalent complex interventions, the model demonstrates that individual resources only produce sustainable effects when the organizational and sectoral levels actively support them. The asymmetry between the density of the micro level and the precariousness of the meso and macro levels constitutes the study’s central finding. Our model redefines anxiety in journalism as an institutional design challenge and offers a scalable, modular, and contextualized architecture for the Spanish media ecosystem.