In Tune for Impact: Top Management Team–Employee Congruence in Attributions of Corporate Social Responsibility and Employee Socially Responsible Behaviors

ABSTRACT The micro–corporate social responsibility (CSR) literature has called for research that incorporates multiple observers from different organizational levels to provide a comprehensive understanding of how to shape employees' socially responsible behaviors. Drawing on person–organization fit and organizational legitimacy theories, we propose a model in which top management team (TMT)–employee (in)congruence in attributions of substantive CSR shapes employees' socially responsible behaviors through organizational identification. We tested our model through multiple complementary studies that employed diverse methodologies. Study 1 employed a 2‐year longitudinal design and analyzed data from 66 TMTs and 198 employees. Studies 2A and 2B validated the model through one experimental vignette study ( n = 242) and one critical incident study ( n = 187). Our results highlight that TMT–employee congruence at high levels of attributions of substantive CSR enhances organizational identification and subsequently facilitates employees' socially responsible behaviors; however, this high‐level congruence was not superior to the condition in which employees attributed higher substantive CSR than TMTs. Our research contributes to the micro‐CSR and broader organizational behavior literatures by providing a nuanced approach to investigating employees' CSR engagement.

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Publication Details

Journal
Journal of Organizational Behavior
Published
2026-06-18
DOI
https://doi.org/10.1002/job.70109
Primary Topic
Job Satisfaction and Organizational Behavior
Type
article
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article

In Tune for Impact: Top Management Team–Employee Congruence in Attributions of Corporate Social Responsibility and Employee Socially Responsible Behaviors

Junzhe Zhao, Miles Min-Huei Yang, Sudong Shang, Ying Lu
Journal of Organizational Behavior
Job Satisfaction and Organizational Behavior
article

In Tune for Impact: Top Management Team–Employee Congruence in Attributions of Corporate Social Responsibility and Employee Socially Responsible Behaviors

Junzhe Zhao, Miles Min-Huei Yang, Sudong Shang, Ying Lu
article en

Abstract

ABSTRACT The micro–corporate social responsibility (CSR) literature has called for research that incorporates multiple observers from different organizational levels to provide a comprehensive understanding of how to shape employees' socially responsible behaviors. Drawing on person–organization fit and organizational legitimacy theories, we propose a model in which top management team (TMT)–employee (in)congruence in attributions of substantive CSR shapes employees' socially responsible behaviors through organizational identification. We tested our model through multiple complementary studies that employed diverse methodologies. Study 1 employed a 2‐year longitudinal design and analyzed data from 66 TMTs and 198 employees. Studies 2A and 2B validated the model through one experimental vignette study ( n = 242) and one critical incident study ( n = 187). Our results highlight that TMT–employee congruence at high levels of attributions of substantive CSR enhances organizational identification and subsequently facilitates employees' socially responsible behaviors; however, this high‐level congruence was not superior to the condition in which employees attributed higher substantive CSR than TMTs. Our research contributes to the micro‐CSR and broader organizational behavior literatures by providing a nuanced approach to investigating employees' CSR engagement.

Journal of Organizational Behavior
Griffith University (AU), Nanyang Normal University (CN), Macquarie University (AU)
Openalex Percentile: Top 3%
Job Satisfaction and Organizational Behavior
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In Tune for Impact: Top Management Team–Employee Congruence in Attributions of Corporate Social Responsibility and Employee Socially Responsible Behaviors — Junzhe Zhao, Miles Min-Huei Yang, et al. · Journal of Organizational Behavior (2026) | TGRS Research Map | TGRS