Active listening in nursing leadership

ABSTRACT: This article critically analyzes active listening as a key nursing leadership competency influencing staff engagement, psychological safety, and patient outcomes. Drawing on theoretical frameworks such as transformational and authentic leadership, the review synthesizes empirical and conceptual literature to evaluate how active listening enhances organizational culture and workforce resilience. Despite barriers such as time constraints and limited research, evidence links effective listening to improved job satisfaction, reduced turnover, and better care quality. The analysis highlights the need for integrating active listening into leadership development, organizational practices, and future research to strengthen nursing leadership effectiveness and health care outcomes.

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Publication Details

Journal
Nursing Management
Published
2026-06-18
DOI
https://doi.org/10.1097/nmg.0000000000000382
Primary Topic
Nursing education and management
Type
article
Field-Weighted Citation Impact
0.00
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article

Active listening in nursing leadership

Rachell Nguyen
Nursing Management
Nursing education and management
article

Active listening in nursing leadership

Rachell Nguyen
article en

Abstract

ABSTRACT: This article critically analyzes active listening as a key nursing leadership competency influencing staff engagement, psychological safety, and patient outcomes. Drawing on theoretical frameworks such as transformational and authentic leadership, the review synthesizes empirical and conceptual literature to evaluate how active listening enhances organizational culture and workforce resilience. Despite barriers such as time constraints and limited research, evidence links effective listening to improved job satisfaction, reduced turnover, and better care quality. The analysis highlights the need for integrating active listening into leadership development, organizational practices, and future research to strengthen nursing leadership effectiveness and health care outcomes.

Nursing Management
Texas Woman's University (US)
Decent work and economic growth
Openalex Percentile: Top 6%
Nursing education and management
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