Navigating Turbulence: Digital Maturity, Integration, and Resilience in an Emerging Economy

ABSTRACT This study investigates how digital maturity (DM) levels influence supply chain resilience (SCR), specifically examining the mediating role of supply chain integration (SCI) capabilities. By focusing on industrial operations in Türkiye as a representative emerging economy, the research explores the enabling mechanisms that allow firms to navigate systemic turbulence. We employed a quantitative approach, analyzing a dataset of 281 survey responses collected from large‐scale industrial firms. Structural equation modeling (SEM) with the WLSMV estimator was utilized to rigorously test the mediating effect of SCI, ensuring robust results that account for the complexities of organizational data. The results demonstrate that DM exerts a significant influence on integration ( β = 0.783), which in turn substantially enhances SCR ( β = 0.729). While DM has a direct effect on resilience, approximately 70% of its total impact is realized through the mediation of SCI. Our findings reveal that DM alone is insufficient; its true value lies in acting as a catalyst for deep, holistic integration. Within the context of emerging economies, this research suggests that the path to resilient supply networks does not depend solely on isolated technological adoptions. Instead, resilience emerges from the holistic interplay and reconfiguration of these capabilities. This underscores the importance of viewing supply chains as complex adaptive systems (CAS) where digital tools serve as the connective tissue for systemic adaptation amidst structural uncertainty.