ONLINE COMMUNICATION AND CONDUCT SKILLS AMONG HIGH SCHOOL STUDENTS AND THE INTERVENTIONAL ROLE OF GROUP SOCIAL WORK

Abstract: As cyberspace has become an important communication environment for high school students, online communication and conduct skills are no longer limited to digital safety but are also closely associated with social-emotional competence, peer relationships, and students’ psychological well-being in school settings. This article examines the current status of online communication and conduct skills among high school students, identifies selected related factors, and explores the interventional role of group social work. The study employed a mixed-methods design, combining a questionnaire survey of 470 students, in-depth interviews with students, teachers and parents, a pre-test/post-test intervention with a group of 15 students participating in a group social work program. The findings indicate that students’ online communication and conduct skills were at a moderately good level. Among the four skill domains, digital responsibility and empathy were rated higher, whereas emotional regulation and conflict resolution were identified as weaker areas. Social media use time and peer pressure were negatively associated with online communication and conduct skills, while awareness of digital responsibility was positively associated with these skills. Preliminary intervention results suggest that group social work can contribute to improving students’ online communication and conduct skills, particularly in emotional regulation and conflict resolution. The study contributes to clarifying a school social work approach to developing students’ digital communication competence in the context of contemporary digital transformation. Keywords: group social work; online communication; conduct skills; high school students; digital responsibility. Title: ONLINE COMMUNICATION AND CONDUCT SKILLS AMONG HIGH SCHOOL STUDENTS AND THE INTERVENTIONAL ROLE OF GROUP SOCIAL WORK Author: Nguyen Van Ha International Journal of Interdisciplinary Research and Innovations ISSN 2348-1218 (print), ISSN 2348-1226 (online) Vol. 14, Issue 2, April 2026 - June 2026 Page No: 158-167 Research Publish Journals Website: www.researchpublish.com Published Date: 17-June-2026 DOI: https://doi.org/10.5281/zenodo.20729508 Paper Download Link (Source) https://www.researchpublish.com/papers/online-communication-and-conduct-skills-among-high-school-students-and-the-interventional-role-of-group-social-work