Navigating user agency in the algorithmic era: A cross-cultural study of perceived autonomy and media consumption intentions in China and South Korea
OBJECTIVE: To explore how algorithmic recommendation experiences shape media consumption intentions across different cultures based on the Stimulus-Organism-Response (S-O-R) framework and Self-Determination Theory (SDT). METHODS: Survey data collected from social media users in China and South Korea were analyzed using partial least squares structural equation modeling and multi-group analysis (MGA). RESULTS: Perceived autonomy significantly mediates the relationship between algorithmic stimuli (personalized perception and forced exposure) and viewing intentions in both nations. However, forced exposure exhibits a distinct cultural polarity reversal. It enhances perceived autonomy among Chinese users due to platform-led convenience. Conversely, it directly threatens autonomy among South Korean users who prioritize decision-making independence. Electronic word of mouth (eWOM) shows a non-significant moderating effect in both groups. CONCLUSIONS: In highly automated media environments, direct machine-user cognitive processing eclipses traditional external social signaling. The psychological impacts of algorithmic interventions are heavily bound by national culture rather than being universal.
Authors
- Xiangzhou Hua
- Weihua Qiao (ORCID: https://orcid.org/0009-0005-9940-8640)
- Muhamad Faizal Zulkifli
- Ying Yu
Institutions
- Cheongju University (KR)
- University of Malaya (MY)
- Zhengzhou Normal University (CN)
- Hangzhou Wanxiang Polytechnic (CN)
Publication Details
- Journal
- Acta Psychologica
- Published
- 2026-06-17
- DOI
- https://doi.org/10.1016/j.actpsy.2026.107271
- Primary Topic
- AI in Service Interactions
- Type
- article
- Field-Weighted Citation Impact
- 0.00