Romanticizing AI: A Study on AI as an Emotional Comforter for Gen Z

This study explores Gen Z's emotional engagement with AI chatbots, examining (1) how Gen Z perceives romantic relationships with AI and whether these are seen as emotional support, (2) whether such engagement affects real-life relationships, and (3) the potential risks of emotional dependence on AI. A survey of 152 Gen Z respondents combined with qualitative analysis was used to assess their experiences and emotional reactions. The findings indicate that while AI chatbots may offer temporary emotional relief, most respondents do not consider them emotionally understanding or a substitute for human relationships, though excessive reliance on AI could, over time, affect personal and social relationships.

Authors

Publication Details

Journal
Iconic Research and Engineering Journals
Published
2026-06-16
DOI
https://doi.org/10.64388/irev9i12-1718952
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
0.00
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article

Romanticizing AI: A Study on AI as an Emotional Comforter for Gen Z

Dr. Jesus Milton Rousseau S., Ananya Sipra
Iconic Research and Engineering Journals
AI in Service Interactions
article

Romanticizing AI: A Study on AI as an Emotional Comforter for Gen Z

Dr. Jesus Milton Rousseau S., Ananya Sipra
article en

Abstract

This study explores Gen Z's emotional engagement with AI chatbots, examining (1) how Gen Z perceives romantic relationships with AI and whether these are seen as emotional support, (2) whether such engagement affects real-life relationships, and (3) the potential risks of emotional dependence on AI. A survey of 152 Gen Z respondents combined with qualitative analysis was used to assess their experiences and emotional reactions. The findings indicate that while AI chatbots may offer temporary emotional relief, most respondents do not consider them emotionally understanding or a substitute for human relationships, though excessive reliance on AI could, over time, affect personal and social relationships.

Iconic Research and Engineering JournalsVol. 9(12)
Reduced inequalities
Openalex Percentile: Top 4%
AI in Service Interactions
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