Supply chain due diligence in hospitality: integrating local agriculture for sustainability and circular value in Vietnam

Purpose This study investigates how hospitality businesses in Vietnam operationalise supply chain due diligence through local agricultural sourcing, with a particular focus on how sustainability values are identified, assessed and measured within supply chain performance. Design/methodology/approach Adopting a qualitative multiple-case study design, the research examines four leading hospitality businesses. Data were collected through in-depth interviews with managers, suppliers and other key stakeholders involved in procurement and supply chain management. Findings The findings reveal that resource-oriented due diligence, transparency and traceability assurance, stakeholder governance, and cascading compliance function as key focuses of due diligence in hospitality supply chains. These practices generate multi-dimensional sustainability values – economic, social, environmental and cultural – that enhance resilience and enable transitions toward circular and sustainable food systems. Originality/value This study extends the literature on sustainable supply chain management by reframing local agricultural sourcing as a form of supply chain due diligence. It contributes theoretically by integrating the natural resource-based view and circular economy perspectives within a due diligence framework. Our research also provides hospitality businesses with actionable insights into how due diligence can strengthen accountability, generate sustainability value and build resilience in food supply chains.

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Publication Details

Journal
Benchmarking An International Journal
Published
2026-06-12
DOI
https://doi.org/10.1108/bij-08-2025-0832
Primary Topic
Sustainable Supply Chain Management
Type
article
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article

Supply chain due diligence in hospitality: integrating local agriculture for sustainability and circular value in Vietnam

Thinh Gia Hoang, Duy Nguyen Luc Ha, Truc Phan Thi Nha
Benchmarking An International Journal
Sustainable Supply Chain Management
article

Supply chain due diligence in hospitality: integrating local agriculture for sustainability and circular value in Vietnam

Thinh Gia Hoang, Duy Nguyen Luc Ha, Truc Phan Thi Nha
article en

Abstract

Purpose This study investigates how hospitality businesses in Vietnam operationalise supply chain due diligence through local agricultural sourcing, with a particular focus on how sustainability values are identified, assessed and measured within supply chain performance. Design/methodology/approach Adopting a qualitative multiple-case study design, the research examines four leading hospitality businesses. Data were collected through in-depth interviews with managers, suppliers and other key stakeholders involved in procurement and supply chain management. Findings The findings reveal that resource-oriented due diligence, transparency and traceability assurance, stakeholder governance, and cascading compliance function as key focuses of due diligence in hospitality supply chains. These practices generate multi-dimensional sustainability values – economic, social, environmental and cultural – that enhance resilience and enable transitions toward circular and sustainable food systems. Originality/value This study extends the literature on sustainable supply chain management by reframing local agricultural sourcing as a form of supply chain due diligence. It contributes theoretically by integrating the natural resource-based view and circular economy perspectives within a due diligence framework. Our research also provides hospitality businesses with actionable insights into how due diligence can strengthen accountability, generate sustainability value and build resilience in food supply chains.

Benchmarking An International Journal
University of Economics Ho Chi Minh City (VN), MIT University (MK)
Zero hunger
Openalex Percentile: Top 5%
Sustainable Supply Chain Management
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