THE CONVERGENCE OF KNOWLEDGE MANAGEMENT AND LEAN SIX SIGMA IN MANUFACTURING: A SYSTEMATIC LITERATURE REVIEW

This study presents a systematic literature review that examines the integration of Knowledge Management (KM) and Lean Six Sigma methodologies, while answering the defined research questions exploring their application in various organizational contexts and proposing future directions for research and practice especially in the manufacturing sector. By synthesizing existing literature, this review analyses the synergies between KM and Lean Six Sigma, emphasizing their individual input in ensuring organizational excellence through constant improvement, innovation, and advanced decision-making processes. The review also discusses challenges, opportunities, and potential areas for further exploration, shedding light on the evolving landscape of integrated KM and Lean Six Sigma initiatives. The research was conducted in Scopus and Web of Science. From the 52 results, 12 articles were included based on the eligibility criteria. The results show that few scientific studies report the application of both areas. This review evidences many positive effects of this integration, both for organizations and workers. In general, the topic of this review has the potential to be further studied through conceptual studies and case studies in organizations from different sectors to provide broader conclusions and show the relevance of this theme.