1284-OR: Preliminary Evidence for a Training Program Designed to Improve the Digital Health Literacy of Adults with Diabetes

Introduction and Objective: Despite the widespread digitalization of diabetes care, significant disparities remain in individuals’ skills and confidence using digital health tools. We consulted with patients and clinicians to develop a program, called ADDS (Assistance with Diabetes Digital health Skills), to improve the digital health literacy of adults with type 2 diabetes (T2D) and explored its preliminary effects in a pilot study. Methods: We recruited adults with T2D and limited digital literacy to experience the ADDS Program. ADDS consists of three weekly sessions where a facilitator meets with participants 1-on-1 to provide training on using digital tools for diabetes. Topics include finding reliable diabetes content online, navigating the patient portal, and technology troubleshooting strategies. Participants completed a baseline survey and follow-up survey 2 months post-ADDS. We extracted EHR data to examine patient portal usage and used validated scales to assess digital health literacy (Digital Health care Literacy Scale [DHLS]) and diabetes self-efficacy (Perceived Diabetes Self-Management Scale [PDSMS]). We used Wilcoxon Signed-Rank Tests to examine change in scores. Results: Participants (N=17) were, on average 66.0±7.2 years old, 67% female, and 60% African American; average HbA1c (%) was 8.7±2.3. While most (76%) participants did not have a patient portal account prior to ADDS, nearly all (94%) created one during training and continued to use it (84%) during the 2 months following program completion (median logins [Q1, Q3] = 5.5, [1.8, 38.0]). DHLS scores (z = -3.22, p = .001) and PDSMS scores (z = -2.48, p = .01) increased significantly from before to 2 months post ADDS. Conclusion: The ADDS Program improved digital health literacy and diabetes self-efficacy in a pilot study, supporting its potential to reduce disparities in digital tool use. Next steps involve evaluation in a trial. Our goal is to promote equitable adoption of diabetes digital tools, ensuring all can benefit. Disclosure L. Nelson: None. S. Haji: None. L. LeStourgeon: None. W. Martinez: None. S.T. Rosenbloom: None. L.S. Mayberry: None. Funding National Institutes of Health (P30DK020593)

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Journal
Diabetes
Published
2026-06-08
DOI
https://doi.org/10.2337/db26-1284-or
Primary Topic
Diabetes Management and Education
Type
article
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article

1284-OR: Preliminary Evidence for a Training Program Designed to Improve the Digital Health Literacy of Adults with Diabetes

L. LeStourgeon, William Martínez, Sara Haji, Lindsay S. Mayberry et al.
Diabetes
Diabetes Management and Education
article

1284-OR: Preliminary Evidence for a Training Program Designed to Improve the Digital Health Literacy of Adults with Diabetes

L. LeStourgeon, William Martínez, Sara Haji, Lindsay S. Mayberry, LYNDSAY NELSON, SAMUEL T. ROSENBLOOM
article en

Abstract

Introduction and Objective: Despite the widespread digitalization of diabetes care, significant disparities remain in individuals’ skills and confidence using digital health tools. We consulted with patients and clinicians to develop a program, called ADDS (Assistance with Diabetes Digital health Skills), to improve the digital health literacy of adults with type 2 diabetes (T2D) and explored its preliminary effects in a pilot study. Methods: We recruited adults with T2D and limited digital literacy to experience the ADDS Program. ADDS consists of three weekly sessions where a facilitator meets with participants 1-on-1 to provide training on using digital tools for diabetes. Topics include finding reliable diabetes content online, navigating the patient portal, and technology troubleshooting strategies. Participants completed a baseline survey and follow-up survey 2 months post-ADDS. We extracted EHR data to examine patient portal usage and used validated scales to assess digital health literacy (Digital Health care Literacy Scale [DHLS]) and diabetes self-efficacy (Perceived Diabetes Self-Management Scale [PDSMS]). We used Wilcoxon Signed-Rank Tests to examine change in scores. Results: Participants (N=17) were, on average 66.0±7.2 years old, 67% female, and 60% African American; average HbA1c (%) was 8.7±2.3. While most (76%) participants did not have a patient portal account prior to ADDS, nearly all (94%) created one during training and continued to use it (84%) during the 2 months following program completion (median logins [Q1, Q3] = 5.5, [1.8, 38.0]). DHLS scores (z = -3.22, p = .001) and PDSMS scores (z = -2.48, p = .01) increased significantly from before to 2 months post ADDS. Conclusion: The ADDS Program improved digital health literacy and diabetes self-efficacy in a pilot study, supporting its potential to reduce disparities in digital tool use. Next steps involve evaluation in a trial. Our goal is to promote equitable adoption of diabetes digital tools, ensuring all can benefit. Disclosure L. Nelson: None. S. Haji: None. L. LeStourgeon: None. W. Martinez: None. S.T. Rosenbloom: None. L.S. Mayberry: None. Funding National Institutes of Health (P30DK020593)

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