Digital Payment Adoption and Cross-Border Trade Efficiency Among Small and Medium Enterprises in East Africa

<ns3:p>Background Small and medium enterprises (SMEs) dominate East African commerce yet incur persistent time, cost, and liquidity frictions when settling cross-border transactions. Digital payment technologies promise to ease these constraints, but rigorous evidence connecting adoption to measurable trade-process efficiency is sparse. Purpose This study evaluates whether, and under what institutional conditions, SME digital-payment adoption improves cross-border trade efficiency in Kenya, Uganda, Rwanda, and Tanzania. Methods A harmonised dataset pools 2023–2025 World Bank Enterprise Surveys microdata with country-level indicators of payment-system interoperability and Trade Facilitation Agreement (TFA) progress. Adoption is captured through the shares of sales and purchases conducted electronically, while efficiency is proxied by customs-clearance days, compliance costs, and perceived predictability. Ordinary least squares models with survey-design inference estimate adoption–efficiency associations; interaction terms test moderation by interoperability and regulatory alignment. Results Controlling for firm and country heterogeneity, electronic-payment adoption is associated with 1.5 fewer customs-clearance days (p = 0.019), a 2.1-percentage-point fall in compliance costs (p = 0.006), and a significant decline in perceived unpredictability (p = 0.009). Marginal-effects analysis shows that these gains intensify where remittance-corridor costs are low and TFA implementation is more advanced, underscoring the complementary roles of systemic interoperability and regulatory alignment. Conclusions Digital-payment adoption yields tangible efficiency dividends for trading SMEs, but only when embedded in supportive payment and trade-governance ecosystems. Policymakers should therefore pair interoperability and regulatory reforms with targeted SME onboarding to translate Africa’s extensive mobile-money infrastructure into sustained trade competitiveness.</ns3:p>

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Journal
Routledge Open Research
Published
2026-06-09
DOI
https://doi.org/10.12688/routledgeopenres.21764.2
Primary Topic
Economic Growth and Development
Type
article
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article

Digital Payment Adoption and Cross-Border Trade Efficiency Among Small and Medium Enterprises in East Africa

Sixbert Sangwa, Eden Engida, Matthew Muathime, Corinne Ange Carla Millogo et al.
Routledge Open Research
Economic Growth and Development
article

Digital Payment Adoption and Cross-Border Trade Efficiency Among Small and Medium Enterprises in East Africa

Sixbert Sangwa, Eden Engida, Matthew Muathime, Corinne Ange Carla Millogo, Noella Mugunga Mutavu, Brudermann Jonas, Nasra Shaban Jan, Joe Byishimo, Denise Izabayo, Betselot Daniel Mengistu, Maria Mbakuli Mollel, Racheal Nalumu, Ouattara Elmirah Hasna Marco Mayeleen, Divin Rugwiro, Elicia Rukundo Gwiza, Alvin Gisa, Allan Manzi, Christian Mugisha Simparingabo, Abobakr Ibrahim
article en

Abstract

<ns3:p>Background Small and medium enterprises (SMEs) dominate East African commerce yet incur persistent time, cost, and liquidity frictions when settling cross-border transactions. Digital payment technologies promise to ease these constraints, but rigorous evidence connecting adoption to measurable trade-process efficiency is sparse. Purpose This study evaluates whether, and under what institutional conditions, SME digital-payment adoption improves cross-border trade efficiency in Kenya, Uganda, Rwanda, and Tanzania. Methods A harmonised dataset pools 2023–2025 World Bank Enterprise Surveys microdata with country-level indicators of payment-system interoperability and Trade Facilitation Agreement (TFA) progress. Adoption is captured through the shares of sales and purchases conducted electronically, while efficiency is proxied by customs-clearance days, compliance costs, and perceived predictability. Ordinary least squares models with survey-design inference estimate adoption–efficiency associations; interaction terms test moderation by interoperability and regulatory alignment. Results Controlling for firm and country heterogeneity, electronic-payment adoption is associated with 1.5 fewer customs-clearance days (p = 0.019), a 2.1-percentage-point fall in compliance costs (p = 0.006), and a significant decline in perceived unpredictability (p = 0.009). Marginal-effects analysis shows that these gains intensify where remittance-corridor costs are low and TFA implementation is more advanced, underscoring the complementary roles of systemic interoperability and regulatory alignment. Conclusions Digital-payment adoption yields tangible efficiency dividends for trading SMEs, but only when embedded in supportive payment and trade-governance ecosystems. Policymakers should therefore pair interoperability and regulatory reforms with targeted SME onboarding to translate Africa’s extensive mobile-money infrastructure into sustained trade competitiveness.</ns3:p>

Routledge Open ResearchVol. 5
University of Kigali (RW)
Openalex Percentile: Top 4%
Economic Growth and Development
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