Investigating the Roadmap to Promote Building Professionals’ Internet-Based Multi-Stakeholder Collaborative Management Technology Implementation: The Moderator Roles of Organizational Institutions

Construction projects are characterized by fragmented project organizations, complex stakeholder coordination, and inefficient information communication, which often hinder collaborative project management and digital coordination efficiency in the architecture, engineering, and construction industry. Internet-based multi-stakeholder collaborative management technology (IMCMT) has emerged as an important digital solution for improving information sharing, real-time communication, and collaborative project management among project participants. However, its implementation is not optimistic because building professionals are reluctant to implement IMCMT. This study aims to identify the determinants affecting IMCMT implementation and investigate the practical roadways to promote building professionals’ IMCMT implementation. The data were collected from 323 valid building professionals in China through the questionnaire survey. The findings reveal that perceived usefulness and perceived ease of use influence building professionals’ IMCMT implementation through both direct and indirect mechanisms. The relation between building professionals’ behavioral intention and actual usage behavior is expanded by adding moderators of normative pressure and innovative culture. Moreover, practical roadways are explored by identifying the mediating role of technical values and behavioral intention and by adding the moderating role of organizational institutions. This study identifies practical roadmaps to promote building professionals’ IMCMT implementation by identifying its determinants and testing their relations. It also enriches the emerging construction information technology acceptance literature by identifying its boundary conditions and practical mediators in the architecture, engineering, and construction industry.