AI in primary care: secretary, not physician

A recent article in Nature Medicine will come as a relief to GPs worried about their employment prospects: AI chatbots are not ready to replace doctors.The authors presented case vignettes summarising common medical conditions to members of the public, randomly assigning them to interact with large language model (LLM) chatbots or to use whatever resources they would normally consult at home.The results were striking.Users of LLMs were less likely than the control group to identify relevant medical conditions underlying the scenario.When it came to choosing the correct level of care, LLM users performed no better than those using conventional methods.But was the AI itself to blame?

Authors

Publication Details

Journal
British Journal of General Practice
Published
2026-05-28
DOI
https://doi.org/10.3399/bjgp26x745749
Primary Topic
Artificial Intelligence in Healthcare and Education
Type
article
Field-Weighted Citation Impact
0.00
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article

AI in primary care: secretary, not physician

Adam Mahdi, Alasdair Purves, Andrew Bean, Rebecca Payne
British Journal of General Practice
Artificial Intelligence in Healthcare and Education
article

AI in primary care: secretary, not physician

Adam Mahdi, Alasdair Purves, Andrew Bean, Rebecca Payne
article en

Abstract

A recent article in Nature Medicine will come as a relief to GPs worried about their employment prospects: AI chatbots are not ready to replace doctors.The authors presented case vignettes summarising common medical conditions to members of the public, randomly assigning them to interact with large language model (LLM) chatbots or to use whatever resources they would normally consult at home.The results were striking.Users of LLMs were less likely than the control group to identify relevant medical conditions underlying the scenario.When it came to choosing the correct level of care, LLM users performed no better than those using conventional methods.But was the AI itself to blame?

British Journal of General PracticeVol. 76(767)
Gender equality
Openalex Percentile: Top 8%
Artificial Intelligence in Healthcare and Education
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