The Role of Interpersonal Communication Competence in Enhancing Intraoperative Hand‐Off Quality

Intraoperative hand offs are prone to communication breakdowns that can diminish nurses' self-efficacy and satisfaction, thus compromising patient safety. In this study, a descriptive cross-sectional design was used to examine the relationships between hand-off self-efficacy, satisfaction, and communication competence among OR nurses. Eighty nurses at a South Korean tertiary hospital completed a validated questionnaire for self-efficacy, sending and receiving hand-off satisfaction, and 10 subdomains of communication competence. Canonical correlation analysis identified two significant variates. Higher self-efficacy and both sending and receiving satisfaction were strongly associated with interaction management, social appropriateness, efficiency, and expressiveness. Receiving hand-off satisfaction was also linked to immediacy. These findings indicate that specific communication skills are key to building confidence and satisfaction with intraoperative hand offs. Incorporating these competencies into continuing-education curricula may enhance hand-off quality and contribute to improved surgical patient safety.

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Publication Details

Journal
AORN Journal
Published
2026-05-27
DOI
https://doi.org/10.1002/aorn.70088
Primary Topic
Hospital Admissions and Outcomes
Type
article
Field-Weighted Citation Impact
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article

The Role of Interpersonal Communication Competence in Enhancing Intraoperative Hand‐Off Quality

Myoung Soo Kim, Jeong Eun Lee
AORN Journal
Hospital Admissions and Outcomes
article

The Role of Interpersonal Communication Competence in Enhancing Intraoperative Hand‐Off Quality

Myoung Soo Kim, Jeong Eun Lee
article en

Abstract

Intraoperative hand offs are prone to communication breakdowns that can diminish nurses' self-efficacy and satisfaction, thus compromising patient safety. In this study, a descriptive cross-sectional design was used to examine the relationships between hand-off self-efficacy, satisfaction, and communication competence among OR nurses. Eighty nurses at a South Korean tertiary hospital completed a validated questionnaire for self-efficacy, sending and receiving hand-off satisfaction, and 10 subdomains of communication competence. Canonical correlation analysis identified two significant variates. Higher self-efficacy and both sending and receiving satisfaction were strongly associated with interaction management, social appropriateness, efficiency, and expressiveness. Receiving hand-off satisfaction was also linked to immediacy. These findings indicate that specific communication skills are key to building confidence and satisfaction with intraoperative hand offs. Incorporating these competencies into continuing-education curricula may enhance hand-off quality and contribute to improved surgical patient safety.

AORN JournalVol. 123(6)
Quality Education
Openalex Percentile: Top 5%
Hospital Admissions and Outcomes
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