The Role of Interpersonal Communication Competence in Enhancing Intraoperative Hand‐Off Quality
Intraoperative hand offs are prone to communication breakdowns that can diminish nurses' self-efficacy and satisfaction, thus compromising patient safety. In this study, a descriptive cross-sectional design was used to examine the relationships between hand-off self-efficacy, satisfaction, and communication competence among OR nurses. Eighty nurses at a South Korean tertiary hospital completed a validated questionnaire for self-efficacy, sending and receiving hand-off satisfaction, and 10 subdomains of communication competence. Canonical correlation analysis identified two significant variates. Higher self-efficacy and both sending and receiving satisfaction were strongly associated with interaction management, social appropriateness, efficiency, and expressiveness. Receiving hand-off satisfaction was also linked to immediacy. These findings indicate that specific communication skills are key to building confidence and satisfaction with intraoperative hand offs. Incorporating these competencies into continuing-education curricula may enhance hand-off quality and contribute to improved surgical patient safety.
Authors
- Myoung Soo Kim
- Jeong Eun Lee
Publication Details
- Journal
- AORN Journal
- Published
- 2026-05-27
- DOI
- https://doi.org/10.1002/aorn.70088
- Primary Topic
- Hospital Admissions and Outcomes
- Type
- article
- Field-Weighted Citation Impact
- 0.00