Enhance ecological validity of scenario-based experiments on human–AI collaboration: evidence from an interactive LLM-based research tool

Purpose This paper questions whether traditional experiments accurately reflect decision-making collaborations with AI and addresses this challenge, proposing a novel approach to conducting scenario-based experiments in human–AI collaboration. Design/methodology/approach This paper presents the managerial interaction and response to artificial intelligence, a tool for researching managers' interactions with AI, addressing the shortcomings of traditional vignette approaches. It utilizes advanced LLMs combined with a reasoning-and-action framework to improve contextual accuracy, interactivity and ecological validity. It also tests the tool's internal validity by applying precision, recall and F1 metrics and ecological validity, comparing it to vignettes tested by 222 mid-level marketing managers. Findings Evaluation results show that the tool enables participants to engage naturally with AI by integrating experimental variables within a controlled yet dynamic chatbot setting, maintaining both experimental precision and realism. Originality/value This tool marks a promising advance in AI-manager collaboration research, supporting longitudinal research and cross-cultural validation.

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Publication Details

Journal
Journal of Research in Interactive Marketing
Published
2026-05-27
DOI
https://doi.org/10.1108/jrim-09-2025-0531
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
0.00

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article

Enhance ecological validity of scenario-based experiments on human–AI collaboration: evidence from an interactive LLM-based research tool

Piotr Gaczek, Grzegorz Leszczyński, Amira Mouakher
Journal of Research in Interactive Marketing
AI in Service Interactions
article

Enhance ecological validity of scenario-based experiments on human–AI collaboration: evidence from an interactive LLM-based research tool

Piotr Gaczek, Grzegorz Leszczyński, Amira Mouakher
article en

Abstract

Purpose This paper questions whether traditional experiments accurately reflect decision-making collaborations with AI and addresses this challenge, proposing a novel approach to conducting scenario-based experiments in human–AI collaboration. Design/methodology/approach This paper presents the managerial interaction and response to artificial intelligence, a tool for researching managers' interactions with AI, addressing the shortcomings of traditional vignette approaches. It utilizes advanced LLMs combined with a reasoning-and-action framework to improve contextual accuracy, interactivity and ecological validity. It also tests the tool's internal validity by applying precision, recall and F1 metrics and ecological validity, comparing it to vignettes tested by 222 mid-level marketing managers. Findings Evaluation results show that the tool enables participants to engage naturally with AI by integrating experimental variables within a controlled yet dynamic chatbot setting, maintaining both experimental precision and realism. Originality/value This tool marks a promising advance in AI-manager collaboration research, supporting longitudinal research and cross-cultural validation.

Journal of Research in Interactive Marketing
Poznań University of Economics and Business (PL), Université de Perpignan (FR)
Narodowe Centrum Nauki
Peace, Justice and strong institutions
Openalex Percentile: Top 5%
AI in Service Interactions
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