Accuracy, readability, and content coverage of AI-generated responses to questions on functional appliances

BACKGROUND: Patients increasingly rely on Large Language Models (LLMs) for health information, yet the accuracy and readability of AI-generated dental advice remain variable across different clinical domains and Artificial Intelligence (AI) models. This study therefore aimed to compare the readability, accuracy, and comprehensiveness of responses generated by four leading AI models (ChatGPT-4o Mini, ChatGPT-5, Google Gemini 2.5 Flash, and DeepSeek V3) to patient questions on functional appliances. METHODS: Thirty-eight frequently asked questions were identified using a structured Google search and categorized into three domains: "treatment fundamentals and general information," "lifestyle and practical concerns," and "appointments and long-term results". Each question was independently answered by the four AI models. Readability was assessed using the Flesch-Kincaid tools. Accuracy and comprehensiveness were independently rated by two blinded orthodontists. RESULTS: AI-generated responses were generally accurate and comprehensive but difficult to read, requiring college-level literacy. ChatGPT-5 produced the lowest readability scores (most difficult-to-read responses; P < .001). Although Gemini 2.5 Flash achieved the highest comprehensiveness scores across all three domains, these differences were not statistically significant. Treatment-related questions yielded lower readability scores than lifestyle-related queries across all models (P < .001). No single model demonstrated superior performance across all evaluated domains. CONCLUSION: AI-generated information on functional appliances was generally accurate and comprehensive but often exceeded recommended patient literacy thresholds. Readability must be considered alongside informational quality when deploying AI tools for patient education.

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Publication Details

Journal
BMC Oral Health
Published
2026-05-22
DOI
https://doi.org/10.1186/s12903-026-08616-9
Primary Topic
Artificial Intelligence in Healthcare and Education
Type
article
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article

Accuracy, readability, and content coverage of AI-generated responses to questions on functional appliances

Snigdha Pattanaik, Abdullah Hanifa, Abdulrahman Salmeh, Meena Al‐Saadi et al.
BMC Oral Health
Artificial Intelligence in Healthcare and Education
article

Accuracy, readability, and content coverage of AI-generated responses to questions on functional appliances

Snigdha Pattanaik, Abdullah Hanifa, Abdulrahman Salmeh, Meena Al‐Saadi, Sarah Jumaah, Mahmoud K. AL-Omiri, Serene A. Badran, Nadia Al-Zaidi, Taiba Al-Mizban
article en

Abstract

BACKGROUND: Patients increasingly rely on Large Language Models (LLMs) for health information, yet the accuracy and readability of AI-generated dental advice remain variable across different clinical domains and Artificial Intelligence (AI) models. This study therefore aimed to compare the readability, accuracy, and comprehensiveness of responses generated by four leading AI models (ChatGPT-4o Mini, ChatGPT-5, Google Gemini 2.5 Flash, and DeepSeek V3) to patient questions on functional appliances. METHODS: Thirty-eight frequently asked questions were identified using a structured Google search and categorized into three domains: "treatment fundamentals and general information," "lifestyle and practical concerns," and "appointments and long-term results". Each question was independently answered by the four AI models. Readability was assessed using the Flesch-Kincaid tools. Accuracy and comprehensiveness were independently rated by two blinded orthodontists. RESULTS: AI-generated responses were generally accurate and comprehensive but difficult to read, requiring college-level literacy. ChatGPT-5 produced the lowest readability scores (most difficult-to-read responses; P < .001). Although Gemini 2.5 Flash achieved the highest comprehensiveness scores across all three domains, these differences were not statistically significant. Treatment-related questions yielded lower readability scores than lifestyle-related queries across all models (P < .001). No single model demonstrated superior performance across all evaluated domains. CONCLUSION: AI-generated information on functional appliances was generally accurate and comprehensive but often exceeded recommended patient literacy thresholds. Readability must be considered alongside informational quality when deploying AI tools for patient education.

BMC Oral Health
University of Jordan (JO), University of Sharjah (AE)
Quality Education
Openalex Percentile: Top 7%
Artificial Intelligence in Healthcare and Education
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