The silence of South African health policies on the language barrier between healthcare providers and patients

The language barrier continues to compromise adequate healthcare delivery in multilingual healthcare systems. This makes language an important issue for the policy agenda in such systems. This article highlights the silence of selected South African health policies on managing the language barrier in healthcare. The analysis establishes that the selected policies make limited provisions, if any, on the language barrier and fail to account for how the language barrier should be addressed in the provision of care. This silence derives from the level of attention that the subject receives in public discourses and national policies. It is therefore recommended that policies become explicit on how the language barrier in healthcare delivery should be addressed, and that effective implementation as well as monitoring and evaluation mechanisms are put in place to facilitate equitable access to healthcare services for all.

Authors

Publication Details

Journal
Human Science Research Council SA
Published
2026-05-22
DOI
https://doi.org/10.14749/32378088
Primary Topic
Interpreting and Communication in Healthcare
Type
article
Field-Weighted Citation Impact
0.00
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article

The silence of South African health policies on the language barrier between healthcare providers and patients

Human Sciences Research Council
Human Science Research Council SA
Interpreting and Communication in Healthcare
article

The silence of South African health policies on the language barrier between healthcare providers and patients

Human Sciences Research Council
article en

Abstract

The language barrier continues to compromise adequate healthcare delivery in multilingual healthcare systems. This makes language an important issue for the policy agenda in such systems. This article highlights the silence of selected South African health policies on managing the language barrier in healthcare. The analysis establishes that the selected policies make limited provisions, if any, on the language barrier and fail to account for how the language barrier should be addressed in the provision of care. This silence derives from the level of attention that the subject receives in public discourses and national policies. It is therefore recommended that policies become explicit on how the language barrier in healthcare delivery should be addressed, and that effective implementation as well as monitoring and evaluation mechanisms are put in place to facilitate equitable access to healthcare services for all.

Human Science Research Council SA
Quality Education
Openalex Percentile: Top 4%
Interpreting and Communication in Healthcare
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