Retail workers in the context of the Coronavirus (Covid-19) and lockdown regulations: an analysis of Shoprite workers in South Africa

Many sectors of the South African economy have felt the effect of the coronavirus, except for a few companies such as the Shoprite Group. The Shoprite Group kept its stores open during the Covid-19 lockdown levels and regulations in South Africa, except for its liquor stores owing to lockdown regulations that prohibited the sale of alcohol. The Shoprite Group did not retrench its workforce, but created thousands of jobs since Covid-19 hit the country. Retail workers such as Shoprite workers are deemed essential workers and are allowed to go to work during the Covid-19 lockdown periods. The retail giant is required to provide protective equipment such as face masks and hand sanitisers to its workforce. The workforce at Shoprite consist of full-time permanent workers and sub-standard workers (i.e. temporary, labour brokers and casual workers). This article highlights that Covid-19 provides an opportune time for both government and Shoprite to revisit the employment status of some workers, particularly sub-standard workers. They should recognise them as essential workers and give them essential, decent full-time permanent jobs with decent salaries, protection and benefits.

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Publication Details

Journal
Human Science Research Council SA
Published
2026-05-22
DOI
https://doi.org/10.14749/32364801
Primary Topic
COVID-19 Pandemic Impacts
Type
article
Field-Weighted Citation Impact
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article

Retail workers in the context of the Coronavirus (Covid-19) and lockdown regulations: an analysis of Shoprite workers in South Africa

Human Sciences Research Council
Human Science Research Council SA
COVID-19 Pandemic Impacts
article

Retail workers in the context of the Coronavirus (Covid-19) and lockdown regulations: an analysis of Shoprite workers in South Africa

Human Sciences Research Council
article en

Abstract

Many sectors of the South African economy have felt the effect of the coronavirus, except for a few companies such as the Shoprite Group. The Shoprite Group kept its stores open during the Covid-19 lockdown levels and regulations in South Africa, except for its liquor stores owing to lockdown regulations that prohibited the sale of alcohol. The Shoprite Group did not retrench its workforce, but created thousands of jobs since Covid-19 hit the country. Retail workers such as Shoprite workers are deemed essential workers and are allowed to go to work during the Covid-19 lockdown periods. The retail giant is required to provide protective equipment such as face masks and hand sanitisers to its workforce. The workforce at Shoprite consist of full-time permanent workers and sub-standard workers (i.e. temporary, labour brokers and casual workers). This article highlights that Covid-19 provides an opportune time for both government and Shoprite to revisit the employment status of some workers, particularly sub-standard workers. They should recognise them as essential workers and give them essential, decent full-time permanent jobs with decent salaries, protection and benefits.

Human Science Research Council SA
Decent work and economic growth
Openalex Percentile: Top 2%
COVID-19 Pandemic Impacts
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