An assessment of South Africa's social protection system's response to COVID-19 using the Core Diagnostic (CODI) framework

The study's theoretical framework is grounded in prevailing concepts and theories, with a focus on systems thinking in policy and programme evaluation, formulation, and public administration management science. This theoretical foundation provides a holistic and systematic approach to evaluating the performance of South Africa's social protection system, particularly in response to unexpected crises. This chapter highlights the importance of taking a comprehensive approach to assessing the effectiveness of social protection systems in times of crisis.