Measuring people's views on health system performance: design and development of the People's Voice Survey

The PVS is a rapid population-representative survey that aims to inform action toward more effective and people-centered health systems and promote health system accountability to populations. It can assess public sentiment on factors like confidence and trust in the health system among the full adult population in each country, including recent users of health services as in patient experience surveys, but also past and future users. This allows policymakers to understand how well the health system is serving the entire population in addition to specific age or disease groups.