Understanding supply chain resilience: through enacted learning

Purpose This study examines how individuals and organisations make sense of supply chain disruptions and how enacted learning shapes dynamic capabilities (DC) that strengthen supply chain resilience (SCR) during recovery and mitigation phases. While SCR research identifies structural resilience attributes, it insufficiently explains the interpretive mechanisms through which resilience-oriented capabilities are mobilised under uncertainty. Design/methodology/approach Adopting an abductive qualitative design, the study develops an interpretive explanation of how disruption experiences are translated into resilience-oriented capability development. Twenty-one semi-structured interviews were conducted with experts from Swedish organisations operating in globally interconnected supply chains between 2021 and 2024. Findings The findings show that resilience emerges through enacted learning structured around commitment, capacity and expectations. These interpretive dimensions function as micro-foundations that shape how organisations mobilise dynamic capabilities – such as collaboration, flexibility, digitalisation competence and strategic monitoring – during recovery and mitigation phases. Dynamic capabilities are therefore not automatically mobilised in crises but are interpretively enacted through sensemaking processes. Originality/value By integrating sensemaking theory with dynamic capabilities and supply chain resilience research, this study identifies enacted learning as the interpretive mechanism linking disruption experience to capability mobilisation. The findings extend SCR theory beyond structural configurations and contribute to dynamic capability research by clarifying how resilience-oriented capabilities are socially and cognitively enacted in overlapping crisis contexts.

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Publication Details

Journal
The International Journal of Logistics Management
Published
2026-05-22
DOI
https://doi.org/10.1108/ijlm-05-2025-0345
Primary Topic
Supply Chain Resilience and Risk Management
Type
article
Field-Weighted Citation Impact
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article

Understanding supply chain resilience: through enacted learning

Susanne Hertz, Leif‐Magnus Jensen, Elvira Kaneberg, Sarah Wikner
The International Journal of Logistics Management
Supply Chain Resilience and Risk Management
article

Understanding supply chain resilience: through enacted learning

Susanne Hertz, Leif‐Magnus Jensen, Elvira Kaneberg, Sarah Wikner
article en

Abstract

Purpose This study examines how individuals and organisations make sense of supply chain disruptions and how enacted learning shapes dynamic capabilities (DC) that strengthen supply chain resilience (SCR) during recovery and mitigation phases. While SCR research identifies structural resilience attributes, it insufficiently explains the interpretive mechanisms through which resilience-oriented capabilities are mobilised under uncertainty. Design/methodology/approach Adopting an abductive qualitative design, the study develops an interpretive explanation of how disruption experiences are translated into resilience-oriented capability development. Twenty-one semi-structured interviews were conducted with experts from Swedish organisations operating in globally interconnected supply chains between 2021 and 2024. Findings The findings show that resilience emerges through enacted learning structured around commitment, capacity and expectations. These interpretive dimensions function as micro-foundations that shape how organisations mobilise dynamic capabilities – such as collaboration, flexibility, digitalisation competence and strategic monitoring – during recovery and mitigation phases. Dynamic capabilities are therefore not automatically mobilised in crises but are interpretively enacted through sensemaking processes. Originality/value By integrating sensemaking theory with dynamic capabilities and supply chain resilience research, this study identifies enacted learning as the interpretive mechanism linking disruption experience to capability mobilisation. The findings extend SCR theory beyond structural configurations and contribute to dynamic capability research by clarifying how resilience-oriented capabilities are socially and cognitively enacted in overlapping crisis contexts.

The International Journal of Logistics ManagementVol. 37(7)
University of the West (US), Humanitarian Institute (RU), Jönköping University (SE)
Openalex Percentile: Top 5%
Supply Chain Resilience and Risk Management
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