Executive Office Managers (EOM) Occupational Group skills audit training needs assessment report

This skills audit was conducted within the Department of Public Works and Infrastructure (DPWI) to support the organisation's commitment to developing a skilled and capable workforce. This initiative aligns with broader national directives, including the call in the State of the Nation Address to professionalize the public service and achieve the goals of the National Development Plan (NDP) 2030. The primary objective of this skills audit is to assess the current skills profile of the Executive Office Managers (EOM) Occupational Group, identify key skills gaps and training needs relative to their critical mandate of providing high-level administrative and strategic support to the department's senior leadership, and provide recommendations for targeted skills development interventions. This audit focused on staff within the EOM Occupational Group at the Middle Management Service (MMS) level. The data was collected using a customized survey administered via an online platform between February and March 2025. The participation rate for this group was an excellent 89% (8 out of 9 officials), ensuring the findings are highly representative. It must be noted that this executive summary contains only a fraction of the nuanced analysis detailed in the full report.