When the Human Firewall Fails: Techno-Strain as the Hidden Link Between Technostress and Information Security Policy Violations

In today’s dynamic business environment, organizations are increasingly investing in strategies to protect themselves against information system violations. While these technologies offer remarkable benefits—boosting efficiency, productivity, and overall performance—they also bring significant risks, particularly regarding information security breaches. This study delves into the critical connections between technostress, techno-strain, and the violation of information security policies. Our research aims to shed light on how technostress, which is commonly experienced by engineers working in technology-intensive environments within the IT sector, drives information security violations. Importantly, we will also explore how techno-strain mediates this relationship. By focusing on engineers who are consistently engaged with advanced technology, we seek to answer essential questions about their experiences. It is worth noting that the requirements for information security technology can widely vary based on factors such as industry type, organizational structure, departmental roles, and cultural norms. Therefore, this study examines how technostress increases the likelihood of information security policy violations and how techno-strain mediates this relationship. Looking ahead, future research should consider both the broader institutional contexts and the individual characteristics that may shape the relationship between information security violations and technostress. Furthermore, understanding the repercussions of information security violations—stemming from technostress—on a company’s financial health is vital for organizations aiming to safeguard their assets and maintain a competitive edge. Emphasizing these insights can lead to more effective strategies for managing both technology and talent in the workplace.