Management Information Systems and Organizational Resilience in Public Broadcasting Institutions within High-Insecurity Regions: Evidence from Radio and Television Stations in North-Eastern Nigeria

This study examined Management Information Systems (MIS) and organizational resilience in public broadcasting institutions within high-insecurity regions, using evidence from radio and television stations in North-Eastern Nigeria. The study investigated the effects of MIS on organizational resilience, its influence on crisis response and operational continuity, and the challenges affecting its effective implementation. A descriptive survey design was adopted, and data were collected from 200 respondents using a structured questionnaire. The findings revealed that MIS significantly enhances crisis response, communication efficiency, decision-making, operational continuity, and the dissemination of emergency information in broadcasting institutions. The study also showed that MIS strengthens institutional stability, improves real-time coordination, and supports continuous public awareness during crises. However, its effectiveness is constrained by inadequate funding, poor internet connectivity, obsolete ICT infrastructure, insecurity, and a shortage of skilled personnel. The study concludes that MIS is essential for strengthening organizational resilience in public broadcasting institutions, especially in volatile environments. It recommends increased investment in ICT infrastructure, capacity building, and improved policy support to enhance effective MIS implementation.