Explainable and Computationally Efficient NLP Framework for Detecting Psycho-Emotional Risk Signals in Social Media
The timely detection of psycho-emotional risks has become increasingly important due to the rapid growth of social media platforms. This study examines user-generated text as a potential source of early indicators of psychological vulnerability. The proposed NLP-based framework incorporates behavioral features to improve the interpretation of users’ psycho-emotional states. In addition to text classification, the study considers structured behavioral indicators to support psycho-emotional risk analysis. Particular attention is given to interpretability. SHAP-based techniques are applied to reveal the contribution of individual features and to provide a clearer explanation of model predictions. The evaluation was conducted on publicly available datasets containing textual data and aggregated behavioral/physiological indicators. No raw physiological streams, wearable sensor data, or biometric recordings were used. The two datasets were employed in complementary experimental settings and were not aligned at the individual-sample level; accordingly, the broader analytical perspective explored in this study should not be interpreted as a single end-to-end or fully aligned multimodal learning framework. The proposed BERT-based model with SHAP interpretability achieved an accuracy of 96.3%, an F1-score of 0.96, and a ROC–AUC score of 0.98, showing consistent improvement over baseline models, including Random Forests and Support Vector Machines.
Authors
- Darkhan Akpanbetov
- Айнұр Тұрсынхан
- Zhansaya Duisenbekkyzy
- Orazmukhamed Bekmurat
- Kanibek Sansyzbay (ORCID: https://orcid.org/0000-0002-3333-5830)
- Yelena Bakhtiyarova (ORCID: https://orcid.org/0000-0001-8735-7683)
- Laura Demeubayeva (ORCID: https://orcid.org/0009-0004-9183-2212)
- Shingis Kadirkulov
Institutions
- Al-Farabi Kazakh National University (KZ)
- Satbayev University (KZ)
- Almaty Technological University (KZ)
- KazMunayGas (Kazakhstan) (KZ)
- International Information Technologies University (KZ)
Publication Details
- Journal
- Computers
- Published
- 2026-05-21
- DOI
- https://doi.org/10.3390/computers15050327
- Primary Topic
- Mental Health via Writing
- Type
- article
- Field-Weighted Citation Impact
- 0.00