Expect the unexpected

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings This paper identified that during times of crisis, informal leadership structures can be formed and these can assist the organization in tackling the challenges that arise. Research limitations/implications This paper was conducted within the hospital context, so conclusions made may not be applicable to different organizational situations. Practical implications This paper identified the need for governance arrangement in the case of crises and even when informal networks arise. Originality/value The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.