Human–Artificial Intelligence Collaborative Decision-Making in Emergencies: Relative Advantage Theory

Objective This study proposes Relative Advantage Theory to explain decision-making mechanisms in emergencies where humans collaborate with AI systems, and provides initial empirical evidence consistent with its core assumptions. Background While artificial intelligence (AI) can enhance decision-making efficiency and accuracy in emergencies, the mechanisms underlying human use of AI in such contexts remain poorly understood. Method Participants completed a simulated emergency response task. The experiment employed a 2 (time pressure: with vs. without) × 2 (AI role: expert vs. assistant) within-subjects design, measuring perceived self-capability, perceived AI capability, compliance, and electroencephalography (EEG) activity during the task. Results Time pressure and AI role influenced compliance through relative advantage (perceived AI capability minus perceived self-capability). Higher relative advantage values predicted higher compliance rates. Conclusion Findings across different time pressures and AI role support Relative Advantage Theory, which provides a potential explanation for inconsistencies reported in prior studies. Application The findings offer theoretical insights for designing AI systems optimized for emergency use.

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Publication Details

Journal
Human Factors The Journal of the Human Factors and Ergonomics Society
Published
2026-05-19
DOI
https://doi.org/10.1177/00187208261450138
Primary Topic
Human-Automation Interaction and Safety
Type
article
Field-Weighted Citation Impact
0.00

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article

Human–Artificial Intelligence Collaborative Decision-Making in Emergencies: Relative Advantage Theory

Human Factors The Journal of the Human Factors and Ergonomics Society
Human-Automation Interaction and Safety
article

Human–Artificial Intelligence Collaborative Decision-Making in Emergencies: Relative Advantage Theory

article en

Abstract

Objective This study proposes Relative Advantage Theory to explain decision-making mechanisms in emergencies where humans collaborate with AI systems, and provides initial empirical evidence consistent with its core assumptions. Background While artificial intelligence (AI) can enhance decision-making efficiency and accuracy in emergencies, the mechanisms underlying human use of AI in such contexts remain poorly understood. Method Participants completed a simulated emergency response task. The experiment employed a 2 (time pressure: with vs. without) × 2 (AI role: expert vs. assistant) within-subjects design, measuring perceived self-capability, perceived AI capability, compliance, and electroencephalography (EEG) activity during the task. Results Time pressure and AI role influenced compliance through relative advantage (perceived AI capability minus perceived self-capability). Higher relative advantage values predicted higher compliance rates. Conclusion Findings across different time pressures and AI role support Relative Advantage Theory, which provides a potential explanation for inconsistencies reported in prior studies. Application The findings offer theoretical insights for designing AI systems optimized for emergency use.

Human Factors The Journal of the Human Factors and Ergonomics Society
Tsinghua University (CN)
National Natural Science Foundation of China
Peace, Justice and strong institutions
Openalex Percentile: Top 3%
Human-Automation Interaction and Safety
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