How management control becomes achievement control: “entrepreneurs of the self” in a social enterprise

Purpose This study aims to investigate how a management control system (MCS) package in a social enterprise is enacted in achievement-oriented ways that support employees’ identification as “entrepreneurs of the self.” Design/methodology/approach An interpretive qualitative case study of Waste4Change (W4C), a waste management enterprise in Indonesia, was carried out drawing on semi-structured interviews and organizational documents, analyzed through Foucault’s biopolitics and Han’s “achievement society.” Findings MCS in W4C operate in achievement-oriented ways through cultural controls that promote autonomy and self-discipline, supporting employees’ identification as “self-entrepreneurs.” These cultural controls support planning, cybernetic and reward mechanisms so individuals internalize organizational goals as personal aspirations. As a result, control extends beyond coordination and monitoring to align behavior with W4C’s dual aims of financial performance and social impact. Practical implications The study shows how social enterprises can design achievement-oriented MCS by using cultural controls to connect mission, targets and feedback, while monitoring unintended consequences such as uneven cultural alignment across departments and excessive performance pressure. Originality/value This paper introduces achievement control systems as a conceptual extension of MCS packages, offering a theoretically grounded explanation of how control operates through autonomy, cultural embedding and internalized achievement norms. It advances understanding of management control in social enterprises by linking accounting, biopolitics and entrepreneurial subjectivity.

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Publication Details

Journal
Social enterprise journal
Published
2026-05-18
DOI
https://doi.org/10.1108/sej-05-2025-0122
Primary Topic
Accounting and Organizational Management
Type
article
Field-Weighted Citation Impact
0.00
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article

How management control becomes achievement control: “entrepreneurs of the self” in a social enterprise

Chris Akroyd, Desi Adhariani
Social enterprise journal
Accounting and Organizational Management
article

How management control becomes achievement control: “entrepreneurs of the self” in a social enterprise

Chris Akroyd, Desi Adhariani
article en

Abstract

Purpose This study aims to investigate how a management control system (MCS) package in a social enterprise is enacted in achievement-oriented ways that support employees’ identification as “entrepreneurs of the self.” Design/methodology/approach An interpretive qualitative case study of Waste4Change (W4C), a waste management enterprise in Indonesia, was carried out drawing on semi-structured interviews and organizational documents, analyzed through Foucault’s biopolitics and Han’s “achievement society.” Findings MCS in W4C operate in achievement-oriented ways through cultural controls that promote autonomy and self-discipline, supporting employees’ identification as “self-entrepreneurs.” These cultural controls support planning, cybernetic and reward mechanisms so individuals internalize organizational goals as personal aspirations. As a result, control extends beyond coordination and monitoring to align behavior with W4C’s dual aims of financial performance and social impact. Practical implications The study shows how social enterprises can design achievement-oriented MCS by using cultural controls to connect mission, targets and feedback, while monitoring unintended consequences such as uneven cultural alignment across departments and excessive performance pressure. Originality/value This paper introduces achievement control systems as a conceptual extension of MCS packages, offering a theoretically grounded explanation of how control operates through autonomy, cultural embedding and internalized achievement norms. It advances understanding of management control in social enterprises by linking accounting, biopolitics and entrepreneurial subjectivity.

Social enterprise journal
University of Indonesia (ID), University of Waikato (NZ)
Decent work and economic growth
Openalex Percentile: Top 4%
Accounting and Organizational Management
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