An Assessment of ChatGPT Responses to Common Postoperative Rhinoplasty Questions

Rhinoplasty is a commonly performed aesthetic and functional procedure, and patients frequently seek postoperative information beyond routine follow-up visits. With the increasing use of artificial intelligence-based tools for health-related information, ChatGPT has emerged as a widely accessed conversational platform; however, evidence regarding the quality, reliability, and clinical appropriateness of its responses in the postoperative rhinoplasty setting remains limited. This methodological, cross-sectional study evaluated ChatGPT responses to 15 standardized postoperative rhinoplasty questions submitted in Turkish using a single publicly available model version. Responses were recorded verbatim and independently assessed by a multidisciplinary panel of 10 experienced clinicians using a structured scoring framework evaluating accuracy, completeness, safety, and patient-friendly language. Interrater reliability was analyzed using intraclass correlation coefficients. Overall, ChatGPT responses were generally rated as patient-friendly and conservative in tone. The mean total score indicated moderate overall quality, with higher scores observed for safety and patient-friendly language, while greater variability was noted in accuracy and completeness, particularly for questions related to activity resumption and procedure-specific postoperative precautions. Single-measure interrater reliability was low, whereas average-measure reliability improved substantially when ratings from all evaluators were considered. These findings suggest that ChatGPT may serve as an accessible and patient-friendly source of postoperative information following rhinoplasty; however, variability in accuracy and completeness underscores the importance of clinician oversight. ChatGPT should therefore be regarded as a supplementary informational resource rather than a substitute for individualized surgeon-patient communication.

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Publication Details

Journal
Journal of Craniofacial Surgery
Published
2026-05-18
DOI
https://doi.org/10.1097/scs.0000000000012905
Primary Topic
Artificial Intelligence in Healthcare and Education
Type
article
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article

An Assessment of ChatGPT Responses to Common Postoperative Rhinoplasty Questions

Rana Kapukaya, Nagehan Dilşad Erdoğmuş Küçükcan, Hülya Binokay
Journal of Craniofacial Surgery
Artificial Intelligence in Healthcare and Education
article

An Assessment of ChatGPT Responses to Common Postoperative Rhinoplasty Questions

Rana Kapukaya, Nagehan Dilşad Erdoğmuş Küçükcan, Hülya Binokay
article en

Abstract

Rhinoplasty is a commonly performed aesthetic and functional procedure, and patients frequently seek postoperative information beyond routine follow-up visits. With the increasing use of artificial intelligence-based tools for health-related information, ChatGPT has emerged as a widely accessed conversational platform; however, evidence regarding the quality, reliability, and clinical appropriateness of its responses in the postoperative rhinoplasty setting remains limited. This methodological, cross-sectional study evaluated ChatGPT responses to 15 standardized postoperative rhinoplasty questions submitted in Turkish using a single publicly available model version. Responses were recorded verbatim and independently assessed by a multidisciplinary panel of 10 experienced clinicians using a structured scoring framework evaluating accuracy, completeness, safety, and patient-friendly language. Interrater reliability was analyzed using intraclass correlation coefficients. Overall, ChatGPT responses were generally rated as patient-friendly and conservative in tone. The mean total score indicated moderate overall quality, with higher scores observed for safety and patient-friendly language, while greater variability was noted in accuracy and completeness, particularly for questions related to activity resumption and procedure-specific postoperative precautions. Single-measure interrater reliability was low, whereas average-measure reliability improved substantially when ratings from all evaluators were considered. These findings suggest that ChatGPT may serve as an accessible and patient-friendly source of postoperative information following rhinoplasty; however, variability in accuracy and completeness underscores the importance of clinician oversight. ChatGPT should therefore be regarded as a supplementary informational resource rather than a substitute for individualized surgeon-patient communication.

Journal of Craniofacial Surgery
Cukurova University (TR), University of Health Sciences Antigua (AG)
Quality Education
Openalex Percentile: Top 8%
Artificial Intelligence in Healthcare and Education
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