Psychological Transformation of Tourist Experience in the Digital Era: A Review of Attention, Emotion, and Memory

The digitalization of tourism has altered far more than information search and booking behavior. It has transformed how tourists attend to places, feel during travel, and remember what they have experienced. This critical narrative review examines the psychological transformation of tourist experience in the digital era through three interrelated processes: attention, emotion, and memory. Drawing on tourism studies, media research, and cognitive psychology, the article argues that digital technologies do not merely mediate travel; they redistribute salience, intensify or regulate affect, and externalize as well as reconstruct autobiographical memory. Across the pre-trip, on-site, and post-trip phases, social media, mobile devices, online photography, algorithmic recommendation systems, and immersive technologies such as virtual reality shape what tourists notice, how they evaluate and perform experience, and how those experiences are encoded, curated, and later recalled. The review synthesizes evidence on distracted attention, attention restoration, destination image formation, social sharing, self-presentation, memorable tourism experiences, photo-taking effects, and virtual memory formation. It proposes an integrative model in which digital affordances influence tourist outcomes through attentional structuring, emotional transformation, and memory transformation. The review concludes that tourist experience in the digital era is increasingly distributed across devices, platforms, and temporal stages rather than bounded by the physical trip itself. The article offers theoretical implications for tourism psychology and practical implications for destination management, experience design, and digital well-being

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Publication Details

Journal
North American journal of psychology
Published
2026-05-16
DOI
https://doi.org/10.65696/001c.162293
Primary Topic
Diverse Aspects of Tourism Research
Type
article
Field-Weighted Citation Impact
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article

Psychological Transformation of Tourist Experience in the Digital Era: A Review of Attention, Emotion, and Memory

Huong X. Vu, Nga T. Do
North American journal of psychology
Diverse Aspects of Tourism Research
article

Psychological Transformation of Tourist Experience in the Digital Era: A Review of Attention, Emotion, and Memory

Huong X. Vu, Nga T. Do
article en

Abstract

The digitalization of tourism has altered far more than information search and booking behavior. It has transformed how tourists attend to places, feel during travel, and remember what they have experienced. This critical narrative review examines the psychological transformation of tourist experience in the digital era through three interrelated processes: attention, emotion, and memory. Drawing on tourism studies, media research, and cognitive psychology, the article argues that digital technologies do not merely mediate travel; they redistribute salience, intensify or regulate affect, and externalize as well as reconstruct autobiographical memory. Across the pre-trip, on-site, and post-trip phases, social media, mobile devices, online photography, algorithmic recommendation systems, and immersive technologies such as virtual reality shape what tourists notice, how they evaluate and perform experience, and how those experiences are encoded, curated, and later recalled. The review synthesizes evidence on distracted attention, attention restoration, destination image formation, social sharing, self-presentation, memorable tourism experiences, photo-taking effects, and virtual memory formation. It proposes an integrative model in which digital affordances influence tourist outcomes through attentional structuring, emotional transformation, and memory transformation. The review concludes that tourist experience in the digital era is increasingly distributed across devices, platforms, and temporal stages rather than bounded by the physical trip itself. The article offers theoretical implications for tourism psychology and practical implications for destination management, experience design, and digital well-being

North American journal of psychologyVol. 28(2)
Trường ĐH Nguyễn Tất Thành (VN), Uniwersytet SWPS (PL)
Decent work and economic growth
Openalex Percentile: Top 3%
Diverse Aspects of Tourism Research
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