Personality at the Centre: How Network Brokerage and Traits Shape Voice Behaviour in Online Communities

ABSTRACT Changing the status quo and promoting innovation requires individuals to speak up and engage in voice behaviour. Yet, the interactions that foster or inhibit voice remain insufficiently understood, particularly with regard to personal agency, how an individual's personality interacts with their network position to influence voice. This study examines how Big Five personality traits moderate the relationship between an individual's brokerage position and their voice behaviour within an online community context. Using data from 500 users of a Q&A community on the Stack Exchange network, we analyse daily user interactions and posts to capture both network centrality and voice behaviour. The findings highlight the importance of jointly considering personality and network structure in predicting when individuals voice constructive ideas and concerns. The study contributes to voice and network research by demonstrating how personality‐network alignment explains the expression of voice and by outlining implications for fostering voice.

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Publication Details

Journal
Creativity and Innovation Management
Published
2026-05-12
DOI
https://doi.org/10.1111/caim.70058
Primary Topic
Expert finding and Q&A systems
Type
article
Field-Weighted Citation Impact
0.00
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article

Personality at the Centre: How Network Brokerage and Traits Shape Voice Behaviour in Online Communities

Tamara Engel, Alexander Kock, Léonie Sophia Lange
Creativity and Innovation Management
Expert finding and Q&A systems
article

Personality at the Centre: How Network Brokerage and Traits Shape Voice Behaviour in Online Communities

Tamara Engel, Alexander Kock, Léonie Sophia Lange
article en

Abstract

ABSTRACT Changing the status quo and promoting innovation requires individuals to speak up and engage in voice behaviour. Yet, the interactions that foster or inhibit voice remain insufficiently understood, particularly with regard to personal agency, how an individual's personality interacts with their network position to influence voice. This study examines how Big Five personality traits moderate the relationship between an individual's brokerage position and their voice behaviour within an online community context. Using data from 500 users of a Q&A community on the Stack Exchange network, we analyse daily user interactions and posts to capture both network centrality and voice behaviour. The findings highlight the importance of jointly considering personality and network structure in predicting when individuals voice constructive ideas and concerns. The study contributes to voice and network research by demonstrating how personality‐network alignment explains the expression of voice and by outlining implications for fostering voice.

Creativity and Innovation Management
Technische Universität Darmstadt (DE)
Industry, innovation and infrastructure
Openalex Percentile: Top 3%
Expert finding and Q&A systems
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Personality at the Centre: How Network Brokerage and Traits Shape Voice Behaviour in Online Communities — Tamara Engel, Alexander Kock, et al. · Creativity and Innovation Management (2026) | TGRS Research Map | TGRS