Common = ineffective? A replication attempt of the normative dilution effect in the context of political apologies

The normative dilution effect suggests that perceiving a behavior as normative can undermine its effectiveness, particularly in contexts where its communicative value matters. Intergroup apologies offer a compelling test case for this effect, as conveying sincere motives is key to their effectiveness in promoting forgiveness. To date, only one quantitative study (Okimoto, et al., 2015) has tested this effect. We therefore aimed to replicate the normative dilution effect a decade after the original study in two experimental studies. Across two samples of Australian participants ( N total = 1075), we found no evidence supporting the normative dilution effect. When experimentally induced to perceive political apologies as more common, Australian participants did not desire an apology more, perceive apologies as less sincere, report being less willing to forgive Japan for the mistreatment of Australian POWs, or attribute more ulterior motives to the act of apologizing. Additionally, within the control group, we found little support for the pattern of associations among apology commonness, perceived apology sincerity, and willingness to forgive predicted by the normative dilution effect. We discuss the implications of these findings for the theory of the normative dilution effect. • Normative dilution effect is not supported experimentally or correlationally. • Perceiving political apologies as more common does not affect apology sincerity. • Perceiving political apologies as more common does not reduce forgiveness.

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Publication Details

Journal
Journal of Experimental Social Psychology
Published
2026-05-09
DOI
https://doi.org/10.1016/j.jesp.2026.104938
Primary Topic
Forgiveness and Related Behaviors
Type
article
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article

Common = ineffective? A replication attempt of the normative dilution effect in the context of political apologies

Rebecca Littman, Vlada Trofimchuk
Journal of Experimental Social Psychology
Forgiveness and Related Behaviors
article

Common = ineffective? A replication attempt of the normative dilution effect in the context of political apologies

Rebecca Littman, Vlada Trofimchuk
article en

Abstract

The normative dilution effect suggests that perceiving a behavior as normative can undermine its effectiveness, particularly in contexts where its communicative value matters. Intergroup apologies offer a compelling test case for this effect, as conveying sincere motives is key to their effectiveness in promoting forgiveness. To date, only one quantitative study (Okimoto, et al., 2015) has tested this effect. We therefore aimed to replicate the normative dilution effect a decade after the original study in two experimental studies. Across two samples of Australian participants ( N total = 1075), we found no evidence supporting the normative dilution effect. When experimentally induced to perceive political apologies as more common, Australian participants did not desire an apology more, perceive apologies as less sincere, report being less willing to forgive Japan for the mistreatment of Australian POWs, or attribute more ulterior motives to the act of apologizing. Additionally, within the control group, we found little support for the pattern of associations among apology commonness, perceived apology sincerity, and willingness to forgive predicted by the normative dilution effect. We discuss the implications of these findings for the theory of the normative dilution effect. • Normative dilution effect is not supported experimentally or correlationally. • Perceiving political apologies as more common does not affect apology sincerity. • Perceiving political apologies as more common does not reduce forgiveness.

Journal of Experimental Social PsychologyVol. 125
University of Illinois Chicago (US)
Peace, Justice and strong institutions
Openalex Percentile: Top 4%
Forgiveness and Related Behaviors
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