Impact Of Collective Bargaining Agreements On The Experience Of Job Creep, Burnout, And Vocational Awe Among Public Library Staff

Public librarians are facing increasing expectations and worsening job conditions, setting the stage for job creep, burnout, and vocational awe. This paper explores how unionized public library environments and their collective bargaining agreements shape staffs; experiences with job creep, burnout, and vocational awe, and how this contrasts with experiences in North Carolina Public Libraries. Using qualitatively coded interviews, this paper connects lived experiences and staff reflections to common themes of current day library work and where collective bargaining agreements intervene. This research concluded that unions and CBAs function as an organizational barrier between the individual inclinations and motivations of staff and the institutional demands of public libraries in the present day.

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Publication Details

Journal
UNC Libraries
Published
2026-05-09
DOI
https://doi.org/10.17615/s0kt-sz98
Primary Topic
Library Science and Administration
Type
article
Field-Weighted Citation Impact
0.00
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article

Impact Of Collective Bargaining Agreements On The Experience Of Job Creep, Burnout, And Vocational Awe Among Public Library Staff

Abigail Allred
UNC Libraries
Library Science and Administration
article

Impact Of Collective Bargaining Agreements On The Experience Of Job Creep, Burnout, And Vocational Awe Among Public Library Staff

Abigail Allred
article en

Abstract

Public librarians are facing increasing expectations and worsening job conditions, setting the stage for job creep, burnout, and vocational awe. This paper explores how unionized public library environments and their collective bargaining agreements shape staffs; experiences with job creep, burnout, and vocational awe, and how this contrasts with experiences in North Carolina Public Libraries. Using qualitatively coded interviews, this paper connects lived experiences and staff reflections to common themes of current day library work and where collective bargaining agreements intervene. This research concluded that unions and CBAs function as an organizational barrier between the individual inclinations and motivations of staff and the institutional demands of public libraries in the present day.

UNC Libraries
University of North Carolina at Chapel Hill (US)
Quality Education
Openalex Percentile: Top 3%
Library Science and Administration
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