Service Scoping Matrix

The Service Scoping Matrix is a tool designed to guide librarians in better understanding the scope of the services offered, and by extension strategically identify services that should be ceased or launched. This editable document includes instructions for use and blank templates to conduct the exercise.

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Publication Details

Journal
Zenodo (CERN European Organization for Nuclear Research)
Published
2026-05-08
DOI
https://doi.org/10.5281/zenodo.20089945
Primary Topic
Library Science and Information Literacy
Type
article
Field-Weighted Citation Impact
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article

Service Scoping Matrix

Isaac Wink, Mikala Narlock
Zenodo (CERN European Organization for Nuclear Research)
Library Science and Information Literacy
article

Service Scoping Matrix

Isaac Wink, Mikala Narlock
article en

Abstract

The Service Scoping Matrix is a tool designed to guide librarians in better understanding the scope of the services offered, and by extension strategically identify services that should be ceased or launched. This editable document includes instructions for use and blank templates to conduct the exercise.

Zenodo (CERN European Organization for Nuclear Research)
University of Kentucky (US), Indiana University (US)
Quality Education
Openalex Percentile: Top 3%
Library Science and Information Literacy
DOIOpen Access PDFOpenAlex
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